Guest Experience Agent

8 months ago


Abu Dhabi, United Arab Emirates Anantara Full time

**Company Description**
A luxury hospitality brand for modern travelers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.
- Previous Guest Relations experience in a luxury service environment
- Well spoken and attention to highest grooming standards
- English and other European languages are an advantage
- Strong skills in using Microsoft Office and other systems (Outlook, Word, Powerpoint, Excel, Opera PMS, Messagebox, Anantara App)
- Required to work independently.
- Able to balance work load between administrative tasks and guest interaction on a luxury level (e.g. pre-arrival arrangements and guest communication, arrival amenity preparation, coordinating special occasion experiences, receiving guest feedback through direct contact and courtesy calls and more)
- Reporting to a Guest Experience Manager and working closely with Butlers.
- Able to support Reception tasks when needed.

**Qualifications**
- College diploma in hotel management or related field
- Previous experience in Front Office or Guest Services
- Luxury hotel experience is must
- Good Communication skills
- Experience with Front Office Systems
- Good English skills, both written and spoken

**Additional Information**
Relocate to remote area



  • Abu Dhabi, United Arab Emirates Hilton Full time

    Guest Experience Agent - The WB Abu Dhabi, Curio Collection by Hilton A Guest Relations Agent engages with our VIP Guests throughout the entire hospitality experience. From check-in to check-out, the Guest Relations Agent is always prepared to respond to VIP Guest requests at concierge, during promotional activities, and more. **What will I be doing?** As...

  • Guest Relations Agent

    4 months ago


    Abu Dhabi, United Arab Emirates Hilton Full time

    Guest Relations Agent A Guest Relations Agent directly addresses the needs of VIP and long-stay Guests and informs other Team Members of VIP/long-stay Guest needs in order to ensure an exceptional Guest experience. **What will I be doing?** As Guest Relations Agent, you will directly address the needs of VIP Guests and inform other Team Members of VIP...

  • Guest Experience Agent

    8 months ago


    Abu Dhabi, United Arab Emirates Anantara Full time

    Company Description A luxury hospitality brand for modern travelers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara...

  • Guest Service Agent

    6 months ago


    Abu Dhabi, United Arab Emirates Royal Holiday Homes Full time

    As a guest service agent you'll be in charge of: - greeting guests at the time of their check-in. - inspection of our Holiday homes after each guest check out/ making sure that everything is in place. - showing guests around the area/ apartment. **Salary**: AED2,500.00 per month License/Certification: - Driving license (required) Ability to Commute: -...

  • Guest Service Agent

    8 months ago


    Abu Dhabi, United Arab Emirates Hilton Full time

    A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. **What will I be doing?** As Guest Service Agent, you will serve on the Gym team, to provide services for Guests to contribute to an overall exceptional experience. A Guest Service...


  • Abu Dhabi, United Arab Emirates Anantara Full time

    Company Description A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara...

  • Guest Service Agent

    7 months ago


    Abu Dhabi, United Arab Emirates Oaks Hotels Full time

    **Company Description** Our ultra-luxurious suites located on Club Floors, embrace our guests in a world of plush comforts and discerning style. You get a feeling of total exhilaration as you relax at Oaks Liwa Executive Suites serviced apartments Abu Dhabi all the five star services at your fingertips. The primary responsibility of a guest service agent is...

  • Guest Service Agent

    2 weeks ago


    Abu Dhabi, United Arab Emirates 1st-jobs.com Full time

    **Job Title: Guest Service Agent - Front Office** **Location:** Abu Dhabi, UAE **Company:** Prestigious Hotel Chain **Salary:** Competitive, negotiable based on experience **Benefits:** - Free duty meals - Housing accommodation - Air tickets back home every 2 years - Health insurance - Additional perks and benefits **Job Description:** We are currently...

  • Guest Relations Agent

    3 months ago


    Abu Dhabi, United Arab Emirates Hilton Full time

    Guest Relations Agent - The WB Abu Dhabi, Curio Collection by Hilton A Guest Relations Agent engages with our VIP Guests throughout the entire hospitality experience. From check-in to check-out, the Guest Relations Agent is always prepared to respond to VIP Guest requests at concierge, during promotional activities, and more. **What will I be doing?** As...


  • Abu Dhabi, United Arab Emirates Marriott International, Inc Full time

    **Job Number** 23207082 **Job Category** Rooms & Guest Services Operations **Location** The St. Regis Abu Dhabi, Nation Tower, Corniche, Abu Dhabi, United Arab Emirates, United Arab Emirates VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management **P**Start Your Journey With Us** From the very...


  • Abu Dhabi, United Arab Emirates Marriott International, Inc Full time

    **Job Number** 24016028 **Job Category** Rooms & Guest Services Operations **Location** The St. Regis Abu Dhabi, Nation Tower, Corniche, Abu Dhabi, United Arab Emirates, United Arab Emirates VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management **Start Your Journey With Us** From the very first...


  • Abu Dhabi, United Arab Emirates Marriott International, Inc Full time

    **Job Number** 24081450 **Job Category** Rooms & Guest Services Operations **Location** The St. Regis Abu Dhabi, Nation Tower, Corniche, Abu Dhabi, United Arab Emirates, United Arab Emirates VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a...

  • Guest Service Agent

    2 months ago


    Abu Dhabi, United Arab Emirates Anantara Full time

    **Company Description** Anantara is a global luxury hotel and resort brand rooted in Thai culture with an intrinsic sense for authentic hospitality. Found in the most captivating locations around the world - from vibrant cities to vast deserts, from lush jungles to palm-fringed beaches - our ambition is to create unforgettable memories for every guest in...


  • Abu Dhabi, United Arab Emirates Marriott International, Inc Full time

    **Job Number** 24068828 **Job Category** Rooms & Guest Services Operations **Location** The St. Regis Abu Dhabi, Nation Tower, Corniche, Abu Dhabi, United Arab Emirates, United Arab Emirates VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** **Start Your Journey With Us** From the very...

  • Guest Relations Agent

    6 months ago


    Abu Dhabi, United Arab Emirates Hilton Full time

    Guest Relations Agent - Hilton Abu Dhabi Yas Island A Guest Relations Agent directly addresses the needs of VIP and long-stay Guests and informs other Team Members of VIP/long-stay Guest needs in order to ensure an exceptional Guest experience. **What will I be doing?** As Guest Relations Agent, you will directly address the needs of VIP Guests and inform...

  • Guest Relations Agent

    7 months ago


    Abu Dhabi, United Arab Emirates RIXOS Full time

    **Company Description** Rixos Marina Abu Dhabi is a luxurious hospitality establishment that seamlessly combines modern elegance with world-class amenities. Nestled in the heart of Abu Dhabi, our resort offers an unparalleled experience for both leisure and business travelers. With a prime waterfront location, Rixos Marina Abu Dhabi sets itself apart as a...

  • Guest Relations Agent

    6 months ago


    Abu Dhabi, United Arab Emirates Hilton Full time

    A Guest Relations Agent directly addresses the needs of VIP and long-stay Guests and informs other Team Members of VIP/long-stay Guest needs in order to ensure an exceptional Guest experience. **What will I be doing?** As Guest Relations Agent, you will directly address the needs of VIP Guests and inform other Team Members of VIP needs in order to ensure...


  • Abu Dhabi, United Arab Emirates Marriott International, Inc Full time

    **Job Number** 23158544 **Job Category** Reservations **Location** The St. Regis Abu Dhabi, Nation Tower, Corniche, Abu Dhabi, United Arab Emirates, United Arab Emirates VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management **Start Your Journey With Us** From the very first opening of the St....

  • Guest Service Agent

    7 months ago


    Abu Dhabi, United Arab Emirates Hilton Full time

    Job Requirements As a Guest Service Agent, you will be responsible for providing exceptional customer service to our guests, ensuring their stay at the hotel is comfortable and enjoyable. You will be the first point of contact for guests, welcoming them to the hotel and answering any questions they may have. You will also be responsible for resolving any...


  • Abu Dhabi, United Arab Emirates Property Shop Investment LLC Full time

    Property Shop Investment is a prominent and customer-centric real estate company known for its dedication to excellence and client satisfaction. With a reputation for providing top-quality services in the real estate market, we are now seeking a Guest Relations Agent to join our team. **Job Overview**: As a Guest Relations Agent at PSI, you will be the...