Software Support Team Lead

We are seeking a motivated and experienced Software Support Team lead to lead a high-performing team in providing exceptional customer support for our software products. As a Software Support Team lead, you will be responsible for managing the internal support team and evaluating skills and performances, ensuring end-user service is timely and accurate on a...

Key Responsibilities: - Provide technical support to B2B/B2C clients, ensuring high-quality service delivery. - Accompany clients through the service integration process, offering guidance and assistance. - Monitor service status post-integration and address any client queries or issues. - Efficiently manage support tickets using our ticketing system. -...

TEAM Energy are seeking an experienced Maintenance Team Lead on behalf of our client in Dubai. Location: Dubai Duration: Staff Role Contract Basis: Permanent Format: Residential **Full Description**: The role of the Maintenance Team Lead is to manage and deliver the strategic maintenance priorities for the business. The Maintenance Team Lead will ensure an...

**Implementation Lead - Support Team (Dubai)** This is an exciting opportunity for an **Implementation Lead - Support Team** at Ivalua. You will be first point of contact for Clients who have implemented Ivalua Solution and are engaged with us in the Maintenance / Support (post go live) workstream. Ivalua is developing a new generation of Procurement...

From the day we opened our doors in 1971, MRI Software has built flexible, game-changing real estate software solutions to improve people’s lives. The only way to carry out that mission is to hire the absolute best employees on earth. People like you. Work hard, play hard. Always. Our relentless commitment to client success, our employee resource groups...

We are seeking a motivated and experienced Software Technical Support Team Manager to lead a high-performing team in providing exceptional customer support for our software products. As a Software Technical Support Team Manager, you will be responsible for managing the internal IT support team and evaluating skills and performances, ensuring end-user service...

We are seeking a motivated and experienced Technical Team Leader to lead a high-performing team in providing exceptional **customer support for our software products**. You'll be responsible for ensuring the smooth operation of our software **after it goes live**, providing exceptional customer service, and driving continuous improvement within the support...

About the RoleSplash Software is a rapidly growing software service provider in Dubai, Business Bay, offering cutting-edge solutions to businesses. We are seeking an exceptional IT Support Specialist to join our team and play a vital role in delivering top-notch technical support to our clients.Key Responsibilities:Provide expert technical assistance to B2B...

**Key Responsibilities**: **Technical Support**: - Respond to and resolve user issues related to hardware, software, and networking. - Provide remote and on-site support for technical problems. - Diagnose and troubleshoot technical issues to determine the root cause and implement solutions. **System Maintenance**: - Perform regular system updates,...

TEAM is working with its Dubai based client in seeking an Onshore Construction Team Lead for its operations. Location: Dubai Duration: Staff Role Contract Basis: Permanent Format: Residential **Full Description**: Control all construction personnel and vendors ensuring compliance with project timeframes, resourcing commitments and quality delivery of work...

About Splash SoftwareWe are a software company dedicated to delivering innovative solutions that meet the needs of our clients. Our team is passionate about providing exceptional support and service to ensure our customers achieve their goals.

Technical Support Team Lead Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence...

**Introduction**: Ceroen, a leading software company, is seeking a Sales and Technical Support Representative to join our dynamic team. This position offers an exciting opportunity for a motivated individual to drive sales and provide technical support for our innovative software solutions. **Responsibilities**: - Initiate outbound calls to potential...

**Responsibilities**: - Lead and manage software development projects from inception to delivery - Work closely with the development team to prioritize issues, features, and tasks - Facilitate Scrum ceremonies, including sprint planning, daily stand-ups, and retrospectives - Manage project timelines and deliverables using Azure DevOps - Ensure that projects...

dailypoint, TS&C is building the first cloud-based, centralized data platform for the hotel industry. We want to make it easier for hotels to manage, understand, and use their data for clearer guest insights, more personalized marketing, and better management decisions. Would you like to revolutionize an industry that urgently needs a technological change?...

**Overview**: Join our team as a Technical Support and play a vital role in assisting our clients with their technical needs. In this position, you will provide expert troubleshooting, resolve technical issues, and ensure our customers experience seamless support. We’re looking for someone with strong technical knowledge, excellent communication skills,...

Job Purpose: As an IT Operations and Support Team Lead you will drive IT operational team to provide effective and timely day-to-day support to Emirates Group and External Clients. The role ensures a positive customer service experience and actively supports and complies with all corporate policies and procedures ensuring that the support & operational...

**Overview**: Join our team as a Technical Support and play a vital role in assisting our clients with their technical needs. In this position, you will provide expert troubleshooting, resolve technical issues, and ensure our customers experience seamless support. We’re looking for someone with strong technical knowledge, excellent communication skills,...

**Key Responsibility** - Provide and execute test case scenario for the software developed by dev team - Documents and evaluate test results - Analyze and organize raw data - Build data systems and pipelines - Evaluate business needs and objectives - Interpret trends and patterns - Conduct complex data analysis and report on results - Prepare data for...

**Key Responsibility** - Provide and execute test case scenario for the software developed by dev team - Documents and evaluate test results - Analyze and organize raw data - Build data systems and pipelines - Evaluate business needs and objectives - Interpret trends and patterns - Conduct complex data analysis and report on results - Prepare data for...