Center Manager

3 weeks ago


Sharjah, United Arab Emirates Score Plus - The Princeton Review Middle East – Sharjah Full time

**Impact & Scope**

The Center Manager serves as General Manager of a Score Plus Education Center. This Center provides Test Preparation, Admissions Consulting, Languages Training, and Academic Tutoring support to students seeking to excel in a career for higher studies and better employment opportunities. The Center Manager oversees all aspects of the center including staffing; sales, service, academics, and the overall center P & L. He/she will hire, manage, and coach a team of counselors/advisors and coordinators to achieve financial, service, and academic outcomes.

**Desired Skills & Experience**

**Leadership**

Ø Recruit, train, manage and coach a team to achieve desired sales, service, and academic outcomes

Ø Provide ongoing development and training opportunities for team

Ø Contribute to the overall performance of The Princeton Review and language programs

**Business Development & Strategy**

Ø Drive growth of the Center business through development and execution of marketing and sales plans

Ø Providing complete information to clients based on their needs and aspirations

Ø Encouraging telephonic leads and leads from other sources to walk into the center for counseling

Ø By cross-selling relevant products

Ø Hire, train, and coach team to achieve targets

Ø Create a welcoming and supportive Center culture for our students and Parents

Ø Oversee the academic progress of students and assist them in planning their studies and achieving their goals

Ø Work collaboratively with other departments including outside sales, curriculum, and executive leadership to improve outcomes

Ø Ensure proper staffing and provide ongoing training and development of staff

Ø Manage key performance metrics including sales, student retention, academic excellence, and expense management

Ø Ensure excellence in all student experiences in the local center. Provide enthusiastic, hands-on customer service.

Ø Conduct presentations to school counselors, prospective and enrolled students

Ø Develop and maintain relationships with high schools, colleges, and institutions within the territory.

Ø Oversee facilities management

Ø Administer and Coordinate Center Licenses, Staff Visas, and other day-to-day Center Operations as per the requirement of the Corporate Office.

**Knowledge, Skills & Abilities**

Ø Ability to build, manage, and motivate a high-functioning team.

Ø Hiring, managing, coaching, and performance assessment skills

Ø Excellent interpersonal, communication, presentation, and leadership skills

Ø Strong problem-solving, decision-making capabilities, and strong analytical skills

Ø Organizational and long-range planning skills

Ø High Energy Level

Ø Confident and optimistic demeanor and the ability to thrive in a fast-paced environment

Ø Results focus with a passion for customer service and business growth

Ø Ability to work effectively in a dispersed workforce

**Requirements**:
Ø Bachelors or Masters Degree

**Job Types**: Full-time, Permanent

**Education**:

- Bachelor's (required)

**Experience**:

- Manager: 5 years (preferred)

**Language**:

- English (required)


  • Call Center Manager

    3 weeks ago


    Sharjah, United Arab Emirates DAMAS MEDICAL CENTER Full time

    **Job description** Job brief We are looking for a skilled Call center manager to supervise daily operations and personnel aiming for maximum efficiency and cost-effectiveness. You will also ensure that technology is utilized to a maximum and that staff are well-organized and productive. An excellent call center manager must be an organized, reliable and...

  • Call Center Manager

    2 weeks ago


    Sharjah, Sharjah, United Arab Emirates DAMAS MEDICAL CENTER Full time

    Job descriptionJob briefWe are looking for a skilled Call center manager to supervise daily operations and personnel aiming for maximum efficiency and cost-effectiveness. You will also ensure that technology is utilized to a maximum and that staff are well-organized and productive.An excellent call center manager must be an organized, reliable and...

  • Call Center

    4 weeks ago


    Sharjah, United Arab Emirates DAMAS MEDICAL CENTER Full time

    **Job brief** **Responsibilities** - Manage large amounts of inbound and outbound calls in a timely manner - Follow communication “scripts” when handling different topics - Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives - Seize opportunities to upsell products when they arise - Build...

  • Call Center Agent

    2 weeks ago


    Sharjah, United Arab Emirates DAMAS MEDICAL CENTER Full time

    **Call Center Representative Job Description Template** We are searching for a polite, professional call center representative to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services. The call center representative may...

  • Call Center

    3 weeks ago


    Sharjah, United Arab Emirates DAMAS MEDICAL CENTER Full time

    **Job description** Follow communication “scripts” when handling different topics Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives Seize opportunities to upsell products when they arise Build sustainable relationships and engage customers by taking the extra mile Keep records of all...

  • Call Center

    2 weeks ago


    Sharjah, Sharjah, United Arab Emirates DAMAS MEDICAL CENTER Full time

    Job descriptionFollow communication "scripts" when handling different topicsIdentify customers' needs, clarify information, research every issue and provide solutions and/or alternativesSeize opportunities to upsell products when they ariseBuild sustainable relationships and engage customers by taking the extra mileKeep records of all conversations in our...


  • sharjah, United Arab Emirates Damas Medical Center Full time

    We are looking for an Arabic Speaker , Call Center Manager who can join immediately to join our team work in a Medical Centre in Sharjah. to supervise daily operations and personnel aiming for maximum efficiency , the call center manager must be an organized, reliable and results-driven professional . As a call center manager, you must also have excellent...

  • Beauty Center Manager

    2 months ago


    Sharjah, United Arab Emirates Dar Linda Beauty Center (Sharjah) Full time

    We are seeking a dynamic and organized Receptionist & Social Media Expert to join our beauty center. This multifaceted role involves being the first point of contact for clients, managing administrative tasks, social media engagement, and ensuring smooth scheduling operations. Application Deadline: 07/01/2024 **Salary**: AED3,000.00 - AED3,500.00 per...


  • Sharjah, Sharjah, United Arab Emirates Damas Medical Center Full time

    We are looking for an Arabic Speaker , Call Center Manager who can join immediately to join our team work in a Medical Centre in Sharjah. to supervise daily operations and personnel aiming for maximum efficiency , the call center manager must be an organized, reliable and results-driven professional . As a call center manager, you must also have excellent...

  • Call Center Agent

    3 weeks ago


    Sharjah, United Arab Emirates DAMAS MEDICAL CENTER Full time

    **Job brief** **Responsibilities** - Manage large amounts of inbound and outbound calls in a timely manner - Follow communication “scripts” when handling different topics - Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives - Seize opportunities to upsell products when they arise - Build...

  • Beauty Center Manager

    2 weeks ago


    Sharjah, Sharjah, United Arab Emirates Dar Linda Beauty Center (Sharjah) Full time

    We are seeking a dynamic and organized Receptionist & Social Media Expert to join our beauty center. This multifaceted role involves being the first point of contact for clients, managing administrative tasks, social media engagement, and ensuring smooth scheduling operations.Application Deadline: 07/01/2024Salary: AED3, AED3,500.00 per monthApplication...

  • Call Center Agent

    2 weeks ago


    Sharjah, Sharjah, United Arab Emirates DAMAS MEDICAL CENTER Full time

    Job briefResponsibilities Manage large amounts of inbound and outbound calls in a timely manner Follow communication "scripts" when handling different topics Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives Seize opportunities to upsell products when they arise Build sustainable relationships and...

  • Center Manager

    3 weeks ago


    Sharjah, United Arab Emirates The Princeton Review - Score Plus & Inlingua - sharjah Full time

    **Impact & Scope** The Center Manager serves as General Manager of a Score Plus Education Center. This Center provides Test Preparation, Admissions Consulting, Languages Training and Academic Tutoring support to students’ seeking to excel a career for higher studies and better employment opportunities. The Center Manager oversees all aspects of the center...


  • Sharjah, United Arab Emirates DAMAS MEDICAL CENTER Full time

    **Arabic Speaker Call Center Agent** We are looking for an Arabic Speaker Call Center Agent who can join immediately to join our team work in a Medical Centre in Sharjah. JOB SUMMARY: To receive and answer calls from patients requiring medical services or clarification regarding a products or services of the Medical Centre, this includes appointments and...


  • Sharjah, Sharjah, United Arab Emirates DAMAS MEDICAL CENTER Full time

    Job descriptionWe are seeking a dedicated and capable clinic manager to oversee the daily administrative operations of our clinic. Your duties will include implementing procedures to optimize patient care and managing the budget. You will also be required to hire and train staff members.To be successful in this role, you should exhibit exceptional managerial...


  • Sharjah, United Arab Emirates Dar Linda Beauty Center (Sharjah) Full time

    As the Beauty Center Lead Hairstylist and Manager, you will play a pivotal role in ensuring the success and growth of our salon. This multifaceted position combines exceptional hairstyling expertise with strong leadership and managerial skills. You will be responsible for overseeing the hairstyling team, delivering exceptional client service, managing...


  • Sharjah, Sharjah, United Arab Emirates DAMAS MEDICAL CENTER Full time

    Arabic Speaker Call Center AgentWe are looking for an Arabic Speaker Call Center Agent who can join immediately to join our team work in a Medical Centre in SharjahJOB SUMMARY: To receive and answer calls from patients requiring medical services or clarification regarding a products or services of the Medical Centre, this includes appointments and scheduling...


  • Sharjah, United Arab Emirates DAMAS MEDICAL CENTER Full time

    **Female Arabic Speaker Call Center Agent Required languages (English / Turkish / Russian / Persian / Urdu)** We are looking for an Female Arabic Speaker Call Center Agent who can join immediately to join our team work in a Medical Centre in Sharjah. JOB SUMMARY: To receive and answer calls from patients requiring medical services or clarification regarding...

  • Center Manager

    3 months ago


    Sharjah, United Arab Emirates Score Plus - The Princeton Review Middle East -Sharjah Full time

    Drive growth of the Center business throughdevelopment and execution of marketing and salesplansØ Providing complete informationto clients based on their needs andaspirationsØ Encouraging telephonicleads and leads from other sources to walk into the center forcounselingØ By cross-selling relevantproductsØ Hire, train, and coach teamto achieve targets.

  • Center Manager

    4 weeks ago


    Sharjah, United Arab Emirates Score Plus - The Princeton Review Middle East -Sharjah Full time

    Drive growth of the Center business throughdevelopment and execution of marketing and salesplansØ Providing complete informationto clients based on their needs andaspirationsØ Encouraging telephonicleads and leads from other sources to walk into the center forcounselingØ By cross-selling relevantproductsØ Hire, train, and coach teamto achieve targets.