D365 ERP Administrator

3 weeks ago

Dubai, United Arab Emirates Binghatti Developers Full time

**Responsibilities & Duties**
- Has awareness of the prescribed D365 implementation methodology, Sure Step; understands how the development and related testing activities fit into the overall customer engagement lifecycle.
- Responsible for unit testing and creating supporting documentation for D365 Solutions.
- Gains understanding of customer’s needs and collaborates with other consultants and support teams to complete design and testing documentation. Provides technical input in creating functional specifications when customizations or extensions to D365 solutions are needed.
- Responsible for driving the effort to migrate the customers’ data sources into Microsoft’s sources, ensuring proper alignment of data models. Offers support on Microsoft tools for migration and integration.
- Provides guidance for business decisions from a technical perspective on issues such as: performance, scalability, reliability, and security.
- Assists the customer's staff in upgrading hardware and software to meet Microsoft Dynamics installation requirements.
- Implements reports per requirements documents and standards.
- Supervising data migration procedures to integrate Microsoft Dynamics Solutions to legacy systems; monitoring services to be called from other Microsoft platform for system integrations.
- Provides support and expertise on development technologies and environments.
- Test modifications for validity of results, accuracy, reliability, and conformance to established standards.
- Plan and carry out system and user acceptance testing.
- Provides 1st and 2nd line technical support in the sites. Works with end users to resolve It related support requests.
- Supports all technology tasks, projects and initiatives everywhere business need for the purpose of providing direction, advice and support.
- Diagnose Install, upgrade, support and troubleshoot for company software’s.
- Performs work in compliance within specified warranty requirements.
- Responsible for monitoring, operating, managing, troubleshooting and restoring to service related to the system.
- Assist in the development of user guides and manuals for system users.
- Provides training to staff on new systems whenever required.
- Performs other related duties as assigned for the purpose of ensuring the efficient and effective functioning of business entities.
- Ensuring all software purchased licensing is recorded, renewed and maintained.
- Works with vendor support contacts to resolve technical issues within the company’s system environment.
- Works with other IT team members regarding new branch builds and upgrades.
- Develop technical knowledge of each system within company profile and specialized knowledge of certain nominated areas.
- Maintains and consistently demonstrates a general knowledge of company guidelines, processes, practices and procedures.

**Academic & Trades Qualifications**

**Education Requirements**
- B.sc degree in the field of computer science and/or 4 years equivalent work experience.
- Industry certifications, this can include MCSE: D365 Business Applications will be added value.

**Working Experience & Skills**
- 3 - 5 years development experience with Microsoft development tools.
- Knowledge on Microsoft Dynamics, x++, C#, MorphX, power App, Data import export framework, SQL Reporting services, Workflows, Enterprise portal, Installations and configuration, Integration and administration, Team foundation server, Excel add ins, Application integration framework AIF and Security.
- Functional knowledge in Finance, SCM, SRM, HRM, CRM.
- Demonstrated ability to:

- Plan and carry out unit testing
- Familiar and experienced in:

- Core Microsoft Dynamics Applications
- Implementation Methodology
- Web Services and Microsoft® SharePoint® Portal Server
- Experience in project documentation like Functional design documents (FDD), Technical Design documents (TDD), Entity relationship documents (ERD) and unit test documents.
- Experience in integrating Microsoft Dynamics systems using Application Integration Framework AIF using custom services, Document services and query-based services
- Knowledge of standard concepts, practices and procedures to design, build and support various Windows systems and networks.
- Support business systems to ensure processes are being properly executed in all ERP Web sites, and non-ERP systems.
- Experience in gathering and synthesizing requirements and conduct requirements analysis.
- Knowledge of high-end relational databases like Progress, MySQL, MS SQL Server, Oracle and/or another DBMS.
- Knowledge of common programming languages using MS Visual Studio, XML, PHP, HTML, CSS, JavaScript, Microsoft.NET and Web Services.
- Experience in documenting technical requirements.
- Ability to support planning, implementing, testing, and troubleshooting company systems and related software.
- Work with company’s system end users to troubleshoot issues, propose solutions, test, document fix, process

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