Barback
1 week ago
**PURPOSE OF DUTY**:
To ensure the cleanliness of the bar area and tools at all times, prepare morning mise-en-place and provide support to the bar team during service hours if required.
**LPM DUTIES VALUES**:
- To treat all your colleagues and guests as you will treat your family and friends
- Greet all your colleagues when you arrive before starting your duties
- Always be punctual, wearing the correct uniform respecting the grooming standards
- Be smiley, friendly and respectful with all our guests and your colleagues
- Always ensure to provide the full LPM experience to all our guests
- Seize every opportunity to explain the LPM concept and signatures dishes/drinks to new guests
- Seize every opportunity to develop your own skills/knowledge and share it with others
- Create a positive and open-minded environment for all
- Support and help your colleagues, always work as a team
- Stay honest, authentic and always seek to go to the extra mile
- Embrace and respect all cultural differences
**JOB RESPONSIBILITIES**:
COMMUNICATION
- To attend bi-daily team briefing actively.
- To efficiently communicate and report to relevant supervisors and co-workers in a transparent way.
GUEST RELATIONS
- To recognize guests preferences and anticipate them.
- To handle all guests complaints in a friendly and effective way, if escalated, to report to upper management.
OPERATIONS
- To always act and perform accordingly to LPM standards.
- To have a good knowledge of the menu, wine list, digestive and bar list of LPM
- To provide support and help to the bartender team wherever needed
- To participate in the operations during service hours, making mocktails, coffee and ensuring a proper bar set-up.
- To always ensure an excellent guest experience.
- To successfully follow daily duties and role responsibilities.
- To respond quickly and positively to changes within your job role, showing flexibility JOB REQUIREMENTS:
**Qualifications**:
Essential
- High School Diploma or College Degree
Desirable
- Hospitality education background
- Basic spirit and classic cocktail knowledge
**Experience**:
Essential
- Minimum 1 year in F&B (sommelier, bar, food industry)
Desirable
- Additional experience in hotels
- Additional experience as barista
- Additional experience in high end bar and restaurant
**Skills**:
Essential
- Interpersonal skills
- English - excellent oral and written
- Attention to details, speed and accuracy
- Working attitude
Desirable
- Additional foreign language skills
**Competencies**:
- Communication
- Team player
- Organizational and time management
- Stress management
- Familiarity with SOPs
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