Head Waiter
4 months ago
**Key Responsibilities**:
- **Team Leadership**: Oversee and manage the waitstaff team, ensuring all members are performing their duties efficiently and professionally.
- **Customer Service**: Ensure guests receive the highest level of service, addressing any concerns or special requests promptly and effectively.
- **Training & Development**: Train new waitstaff on service standards, menu knowledge, and customer interaction, ensuring continuous development of the team.
- **Order Management**: Oversee the order-taking process, ensuring accuracy and timeliness in delivering food and beverages to guests.
- **Service Coordination**: Coordinate with kitchen staff and other departments to ensure seamless service and prompt delivery of orders.
- **Quality Control**: Maintain high standards of food and beverage quality, ensuring consistency in presentation and taste.
- **Health & Safety Compliance**: Ensure all health, safety, and hygiene standards are strictly adhered to by the team.
**Qualifications**:
- Minimum of 3 years of experience in a head waiter or supervisory role within a restaurant.
- Fluency in Arabic is mandatory; additional language skills are a plus.
- Strong leadership and team management abilities.
- Excellent communication and interpersonal skills.
- In-depth knowledge of food and beverage service procedures.
- Ability to work in a fast-paced environment and handle high-pressure situations with ease.
- Strong problem-solving skills and a customer-focused mindset.
Pay: Up to AED3,000.00 per month
**Experience**:
- Head Waiter: 3 years (preferred)
**Language**:
- Arabic (required)
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