F&b Server

2 weeks ago

Dubai, United Arab Emirates Holiday Inn Full time

Do you see yourself as a F&B Server - In Room Dining for Holiday Inn & Suites® Dubai Festival City?

Travel is a journey. At Holiday Inn & Suites®, we make guests smile.

Starting with a warm, inviting welcome for all guests, whether traveling on business or for fun, enjoying a quick night, or relaxing for the week. We thrive on making our guests stays brighter, helping them create memories that will last a lifetime. Irresistible smiles are our specialty. We should know, we’ve been on our journey since 1952. So if you can help us spread the joy of travel to all, we’d love to give you a warm welcome to the Holiday Inn & Suites® family.

The InterContinental Hotels Group® properties in Dubai Festival City consist of four hotel brands. These include the luxury brand InterContinental, the superior upscale Crowne Plaza, the lavish long-stay InterContinental Residence Suites and the vibrant mid-scale Holiday Inn & Suites & Suites. In addition to over 1000+ bedrooms, the four properties boast a selection of high-quality restaurants and bars, an impressive 3,800 square meter Event Centre across two levels, the 5,000 square meters Festival Arena by InterContinental, the luxurious Spa InterContinental, state-of-the-art gymnasium and swimming pool facilities. We are looking for people who are friendly, welcoming and full of life to people to join over 1100 colleagues who are always finding ways to make all guests' experience an enjoyable one. We value the passion and enthusiasm of our colleagues and encourage you to share your passion when you work with us.

A little taste of your day-to-day:

- Have a complete knowledge of all food and beverage menu items available to Room Service
- Maintain thorough knowledge of the hotel and room layouts
- Assist with the preparation of an outlet for service including:

- Maintain cleanliness, sorting, and preparing store equipment and materials, glassware, flatware, chinaware for service
- Check storage areas for proper supplies, organization, and cleanliness
- Inspect, plan, and ensure that all materials and equipment are in complete readiness for service
- Ensure table preparation, knowledge on different tray and trolley set-ups, and being aware of all amenities for service to be delivered on time
- Trays and Carts are removed from the hotel hallways and elevator bays at all times
- Always follow standard telephone etiquette while speaking to guest over phone
- Greet guests appropriately at their room and provide service upon items ordered
- Collect orders from the kitchen, ensure they have been prepared and presented correctly
- Ensure prompt and efficient delivery of food and beverage to the guest's room
- Ensure that hot food is maintained and delivered hot and all cold items are delivered cold
- Serve drinks efficiently in the proper glass with the proper garnish
- Read and retain all pertinent information regarding daily promotions, food and beverage specials
- May check back with guest to ensure they are enjoying their meal, and determine if they have any other needs
- Perform duties of the room service in the absence of supervisor
- Must be able to anticipate guest or operational needs

What we need from you:

- Ensure room service equipment's are functioning properly; report any problems to the Supervisor
- Maintain regular attendance in compliance with the Hotel Standards
- Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and name tag at all times
- Perform any reasonable tasks as instructed by Manager
- Report to superior any damaged / defective equipment
- Work carefully to minimize breakage

What you can expect from us

We’ll reward all your hard work with competitive salary and benefits.

So go on - show us how your passion and personality are the perfect fit to deliver memorable experiences to our guests.

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected - wherever they are in the world. Want to be part of the journey?

Travel is a journey. We help make it a joy.

Starting with a warm, inviting welcome for all guests, whether traveling on business or for fun, enjoying a quick night, or relaxing for the week. At Holiday Inn®️ we thrive on making our guests stays brighter, helping them create memories that will last a lifetime. Irresistible smiles are our specialty. We should know, we’ve been on our journey since 1952. So if you can help us spread the joy of travel to all, we’d love to give you a warm welcome to the Holiday Inn®️ family.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

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