Cluster Revenue Analyst
19 hours ago
**Position Description**:
Department : Revenue Management
Position : Cluster Revenue Analyst
Reports to : Cluster Revenue and Reservations Manager
**Scope of Position**:
Reporting to the Cluster Revenue and Reservations Manger, we are looking for a Cluster Revenue Analyst to join our enthusiastic, energetic team at Raffles Dubai and Sofitel Dubai The Obelisk.
If you see yourself as the future Director of Revenue Management in the fast-paced luxury hospitality profession, this is the job for you.
**Responsibilities**:
- Periodically analyzing and reporting trends (bookings, cancellations etc.) across different segments and channels to understand hotels and market demand patterns and recommend selling strategies
- Conducting regular audits of Property Management Systems, online and offline distribution systems ensuring accuracy of rates, package information and availability.
- Tracking competitive set pricing and yield strategies, understanding the comp set’s reaction to changes in the marketplace.
- Maintaining rate parity across all channels and working with partners to resolve any rate parity issues
- Support the implementation and monitoring of rate and inventory controls across all systems
- Ensuring that inventory allocation and pricing parameters are positioned to support the overall revenue goals of the hotel.
- Working with Revenue Management Team to determine effective and engaging rate offers/packages.
- Overseeing the input of contracted wholesale space for each season.
- Providing guidance to the reservations, Front Office and operations teams on Revenue Management principles.
- Monitoring to ensure telephone sales techniques are employed in such a way as to support the selling strategies and driving customer loyalty.
- Preparing materials for the weekly Revenue Strategy Meetings as per guidelines and changing market conditions.
- Preparing timely revenue summaries as required by the Revenue Management Team.
- Reviewing and providing feedback on commentaries for each market segment.
- Participating in the planning processes for the hotel budget, marketing and strategic plans.
**Qualifications**:
- Strong working knowledge of PMSs (Opera, CRS), Microsoft Excel, Word and Outlook
- Good working knowledge of Revenue Management Systems (IDeaS RMS)
- Strong analytical, organizational and administrative skills and ability to manage multiple priorities
- Excellent written and verbal communication skills
- Previous Reservation/Front Office experience
- Strong problem solving abilities
- Adapt to change quickly and strong multi-tasking
- Bachelor's degree
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