Health Care Sales
1 month ago
**About Us**:
City Doctor Home Healthcare LLC is a leading home healthcare organization based in Dubai, UAE, expanding rapidly to provide premium on-site healthcare services across the region. We are now hiring **Medical Sales Coordinators/Call Center Agents** to join our dedicated team in **Sharjah**.
If you have a passion for healthcare and a flair for sales and patient coordination, this is your opportunity to thrive in a dynamic and fast-paced environment
**Key Responsibilities**:
As a **Health Care Service Sales & Patient Service Coordinator**, you will:
- **Sell and coordinate** home healthcare services, including Doctor Consultations, IV Treatments, Physiotherapy, and Lab-at-Home services.
- **Respond to incoming calls** and address patient inquiries with professionalism and empathy.
- Provide **accurate medical advice** and guidance on healthcare services, lab profiles, IV treatments, and medications.
- **Assess patient symptoms** and medical history to recommend appropriate care.
- **Schedule appointments** and manage patient records efficiently.
- Collaborate with healthcare professionals (doctors, nurses, etc.) to ensure smooth delivery of services.
- Maintain compliance with **legal, ethical, and professional guidelines** while following company protocols.
- Achieve **performance targets** for call quality, call volume, and patient satisfaction.
- **Minimum 1 year of experience** in a medical setting, preferably in home healthcare.
- **Medical background or knowledge** of medical terminology, lab profiles, IV treatments, and medications.
- **Strong communication skills** in both English and Arabic (mandatory).
- Proficiency in **MS Office**, Google Sheets, and Electronic Health Record systems.
- Ability to **multi-task** and thrive in a fast-paced environment.
- **Problem-solving and critical thinking skills.**:
- **Flexibility to work shifts,** including weekends and holidays.
- Immediate availability to join in **Sharjah.**
**Why Join Us?**
- **Be part of a rapidly growing organization** delivering premium home healthcare services.
- Opportunity to work in a **dynamic, fast-paced environment.**:
- **Collaborative and supportive team** culture.
- Competitive salary and benefits.
**Physical Demands**:
- Prolonged sitting, computer use, and telephone handling.
**Ready to Make an Impact?**
**How to Apply**:
- City Doctor Home Healthcare LLC is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees._
**Job Types**: Full-time, Contract
Contract length: 24 months
Pay: AED2,500.00 - AED3,500.00 per month
**Location**:
- Sharjah (required)
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