Project Manager, Strategic Projects Office
5 days ago
Job Purpose: The role of the Project Manager is to plan, manage and successfully deliver projects, in compliance with the project practices, standards and processes of dnata Travel Group, or represent dnata Travel in other large scale business projects within the Group. They are also responsible for ensuring that projects meet the defined business requirements and achieve the stipulated business benefits within agreed timescales, cost and scope, leading the project throughout from initiation to closure. Key Responsibilities - Ensure regular review of project delivery performance. Contribute to improvement of systems, procedures and standards to improve capabilities, assisting the senior management team in continual process, quality and productivity improvement. - Ensure on time, in scope and within budget delivery of all assigned projects. Initiate and manage projects through all stages to ensure that their progress, quality and the outputs in key result areas are consistent with the scope and targets envisaged in the project charter. Where it becomes necessary, take appropriate corrective actions in consultation with the department and support functions, concerned. - Ensure on time, in scope and within budget delivery of all assigned projects to ensure thatProjects are scoped and initiated in collaboration with Internal Stakeholders and other support functions, agreeing project objectives, desired outcomes, milestones, roles and responsibilities, with the department heads which are encapsulated with appropriate service levels in agreed project charters. - Projects are planned professionally and are then reflected in the Project register/ Planning tool of the department. The plan must be realistic, maintained and properly resourced. - Project stakeholders are managed properly for the duration of the project to achieve smooth implementation and quick realisation of benefits - Delivery is within the approved timeframe and within agreed cost, driving down costs wherever possible and targeting early delivery. - Functional solutions meet agreed requirements and customer expectations, are maintainable and meet documented and agreed criteria. - T system solutions are adequately planned, designed in line with corporate standards and tested, covering all risk aspects - Risks and issues are assessed and mitigation/ management strategies are designed and agreed with respective stakeholders prior to implementation. - Timely, appropriate and accurate project information and reporting are provided to the Project Sponsor and stakeholders and/or steering board members, as well as to other departments which may be affected by the project outcomes - An implementation and training concept is developed and organised as required by and agreed with the relevant Department or Business unit on a network wide basis. - Conflict or disagreements arising from issues or concerns connected with projects are managed appropriately to resolve issues and concerns and mitigate risks - Ongoing system support is designed and implemented with the project 'go live' phase. - Ensure that business requirements are fully analysed, challenged, understood and documented so that user requirements and defined solutions meet those business needs, identifying alternatives and added value wherever possible. - Initiate and manage projects through all stages to ensure that their progress, quality and the outputs in key result areas are consistent with the scope and targets envisaged in the project charter. Where it becomes necessary, take appropriate corrective actions in consultation with the department and support functions, concerned. - Manage the motivation, development, productivity and performance of assigned project team members to achieve the most effective, productive and cost effective quality solution. Identify developmental requirements, coaching team members when necessary to ensure they are equipped to fulfil project deliverables and ensuring that team performance reviews are completed through the PM Review performance management tool. - Lead a team of business users, representatives from other departments of the Emirates Group and 3rd party service providers to deliver larger, complex SPO owned projects or provide dedicated support to other larger business projects within the Group.
Qualifications & Experience: Qualifications - Degree or Honours (12+3 or equivalent) : Experience - Work experience in a PMO or Strategic planning function. 5+ years - Demonstrated experience managing large cross-functional projects - Travel industry experience would be an advantage Knowledge/skills - Relevant post qualification experience in relevant business area with project management experience of mid to large size projects preferred. - Experience in a leading project management function would be advantageous - Commercial and financial acumen, strong negotiation and influencing skills are required - In depth knowledge of the functioning of all areas of a large
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