Trainer - Cleaning and Service Standards

1 week ago


Abu Dhabi, United Arab Emirates Auriga International Management consultancy Full time

Must have a thorough knowledge of:

- All Cleaning Systems and General Maintenance Standards
- Five-star hotel standards and luxury home standards
- General company policies, procedures, systems, and processes.
- Relevant legislation related to Staff Development, HR, IR, and SHE
- Must have knowledge of all mandatory training required for contract staff
- How to develop training manuals for staff
- Conduct refresher training with existing staff at regular intervals
- Conducting regular on-site inspections to test the quality of output
- Training in process management from call logging to job completion
- Business awareness for achieving success
- Managing the training department's monthly budget
- Establish benchmarking against competitors in the training department

Must have the ability to:

- Organise and manage workload.
- Co-ordinate training with department supervisors
- Relate all training matters to all levels of staff
- Keep detailed training records for all staff
- Make appropriate decisions timeously.
- Assist in the recruitment process where possible
- Be disciplined and able to work independently
- Develop staff to the best of their ability
- Communicate effectively and build relationships with internal and external customers.
- Be self-motivated, observant, and initiate action.

Must have the following key competencies:

- Confident and strong public speaking
- Excellent planning and organizational skills
- Easy Rapport with a wide range of people
- Excellence and Quality orientation
- Computer Literate
- Strong verbal and written communication
- Attention to detail
- Adaptability
- High Work standards and ethic
- Confidentiality

**Job Types**: Full-time, Contract
Contract length: 24 months

**Salary**: AED3,000.00 - AED5,000.00 per month

Ability to commute/relocate:

- Abu Dhabi: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Trainer - Cleaning and Service Standards: 3 years (required)



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