Bellboy

5 months ago


Dubai, United Arab Emirates GSS Hotel Management Full time

Key Responsibilities:

- Greet guests upon arrival with a warm and welcoming demeanor, offering assistance with luggage and providing directions or information about hotel facilities and services.
- Escort guests to their rooms, carrying luggage as needed, and ensure that rooms are properly prepared and amenities are in place.
- Assist guests with luggage storage, including tagging and retrieval, and coordinate delivery to and from guest rooms as requested.
- Provide assistance to guests with special needs or requests, such as arranging transportation, making restaurant reservations, or coordinating special amenities or services.
- Maintain a neat and orderly appearance at all times, wearing the designated uniform and adhering to grooming standards.
- Monitor and respond promptly to guest inquiries, requests, and complaints, escalating any issues to the appropriate department or supervisor as needed.
- Coordinate with other hotel departments, such as housekeeping and maintenance, to ensure timely delivery of services and resolve guest issues efficiently.
- Maintain cleanliness and organization in the lobby and entrance areas, including clearing clutter, tidying furniture, and ensuring that entrance doors are kept clear and accessible.
- Assist with valet parking services, including greeting arriving guests, parking and retrieving vehicles, and providing directions or assistance as needed.
- Follow all safety and security procedures, including proper handling of guest belongings, safeguarding guest information, and reporting any suspicious or unusual activity to management.

Qualifications:

- High school diploma or equivalent.
- Previous experience in a customer service or hospitality role is preferred.
- Excellent communication and interpersonal skills, with the ability to interact effectively with guests and colleagues from diverse backgrounds.
- Strong attention to detail and the ability to multitask in a fast-paced environment.
- Ability to lift and carry heavy luggage and stand for extended periods.
- Flexibility to work varying shifts, including evenings, weekends, and holidays, as required.

Benefits: Staff Accommodation + One-time duty meal

Pay: AED1,000.00 - AED2,000.00 per month

**Experience**:

- Bellboy: 2 years (preferred)

**Location**:

- Dubai (preferred)


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