Airline Reservations Employee

4 months ago


AlAyn, United Arab Emirates SKYLA travel Full time

Job Description:
We are seeking a dedicated and committed Airline Reservations Agent to join our outstanding team. You will be responsible for efficiently executing airline ticket booking operations with effective communication skills.

Job Responsibilities:

- Providing accurate and comprehensive information about flights, availability, prices, and additional services.
- Processing booking requests carefully according to customer requirements and company policies.
- Confirming reservations and providing customers with flight details and necessary instructions.
- Dealing with issues and complaints effectively and resolving them professionally to ensure customer satisfaction.
- Keeping up with updates and changes in flight schedules and airline policies to ensure compliance with the latest information.

**Requirements**:

- Previous experience in airline reservations or customer service is very important.
- Excellent communication skills in both Arabic and English, both verbal and written.
- Ability to work under pressure and manage time effectively.
- Attention to detail and accuracy.
- Computer skills and familiarity with airline booking systems and reservation management systems.

**Experience**:

- good: 1 year (required)

**Location**:

- Al-Ayn (required)


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