Call Center Agent
2 days ago
*
Take customer calls and provide accurate, satisfactory answers to their queries and concerns
- Prospect pre-qualified leads generated by sales agents to convert them into new business and schedule listing appointments
- Respond to all leads and potential homebuyers in a timely fashion to build a strong client base
- Conduct market analysis to ensure listing prices are well-researched
- Complete real estate listing paperwork, create new MLS listings, post listings to social media, and implement a marketing plan for new listings to ensure accurate information that promotes quick sales
- Work with clients to stage and market homes that draw in homebuyers and their real estate agents to achieve a quick sale
- Coordinate with home inspectors and realtors to schedule inspections, open houses, and showings
- Negotiate contracts with buyer’s agents to achieve the best deal possible for the client
- Follow up with clients weekly to provide feedback on their property listing to keep them engaged and improve customer service ratings
- Attend closing processes to provide support to the customer when appropriate
- De-escalate situations involving dissatisfied customers, offering patient assistance and support
- Collaborate with other call center professionals to improve customer service
**Salary**: From AED3,000.00 per month
COVID-19 considerations:
GREEN ALHOSON PASS / Negative PCR test valid for 48 hours
Ability to commute/relocate:
- Abu Dhabi: Reliably commute or planning to relocate before starting work (required)
**Language**:
- Fluent English? (required)
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