Reservation/sales Agent
3 months ago
Job Purpose: The jobholder is front-line staff, who has to provide clients and potential clients superior and a consistent quality of travel services to sell Airline tickets and travel related products and give leisure related information. Convert maximum number of enquiries into ticketed sales, through efficient and friendly customer service. Job Outline Execute - Provide the highest standard of customer service to clients whether Government or Corporate, using all tools that are made available. Attend all customer queries and complaints in a timely and appropriate manner. - Offer all dnata products, services, and loyalty programmes that are contracted by dnata Travel, offer information on destination and product to all customers to ensure that it meets their travel requirements. Maximise the sales/consultation opportunity to cross sell/upsell any relevant auxiliary product to maximize the revenue. - Make travel related reservations and issue tickets to clients, taking care that all relevant airline rules and regulations have been compiled with, and that the product delivered is commensurate with client requirements and expectations. - Recommend alternate Classes of Travel, routes or carriers, in the case of non-availability of requested seats, and effectively sell space (keeping in mind carriers that have been prioritised by the Department) and products to increase revenues for dnata, seeking at the same time opportunities to up-sell and cross-sell, using DFO or any other System made available by the department. - Inform customers about mandatory requirements covering their journey such as passport, visa, health and insurance requirements as well as other details such as check-in place and time. - Maintain excellent working relationships with clients to update them on new products and services while at the same time work towards constantly improving working relationships. - Adhere to all of the set standards of DSES, AlBatross, and any internal audit standards to ensure that we comply with the expected benchmark define d by the customer audit team. - Read, assimilate and implement all changes to DFO, Airline Fares, schedules and other relevant procedures, filing if necessary relevant information/material for reference, to deliver a superior service to clients. - Ensure all revenue documents issued are correctly reported on a daily basis, in the Back Office System to enable accurate invoicing by Sales and Revenue Accounts Department or the Lodged Card Operator, as the case may be. Airline Reservation Specific - Perform Pre-flight Checks, send VIP/CIP/UNMR/MEDA messages as required, and action queues both Airline and DFO as assigned.
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Reservations Agent
4 weeks ago
Dubai, United Arab Emirates HILTON Full timeAs a Reservations Agent, you will serve as the first line of inquiry for room reservations within the hotel. A Reservation Agent is responsible for offering excellent customer service, options, and other solutions to meet Guest and customer needs. Specifically, a Reservations Agent will perform the following tasks to the highest standards: Convert, quickly,...
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Reservation Agent
3 weeks ago
Dubai, United Arab Emirates City One Tourism & Travel LLC Full timeOur company is looking for Inbound Reservation Agent/Sales preferably with thebelow qualifications**: **RESERVATION AGENT DUTIES AND RESPONSIBILITIES**: - Processes reservations by mail, telephone, or central reservation systems referral. - Processes reservations from the sales office, other hotel departments, and travel agents. - Knows the type of rooms...
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Reservations Agent
2 months ago
Dubai, United Arab Emirates Hilton Full timeReservations Agent A Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property. **What will I be doing?** As a Reservations Agent, you will serve as the first line of inquiry for room reservations within the hotel. A...
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Reservations Agent
3 months ago
Dubai, United Arab Emirates Hilton Full timeReservations Agent A Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property. **What will I be doing?** As a Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A...
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Reservations Agent
2 months ago
Dubai, United Arab Emirates Hilton Full timeA Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property. **What will I be doing?** As a Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A Reservation Agent is...
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Reservations Agent
2 months ago
Dubai, United Arab Emirates Hilton Full timeA Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property. **What will I be doing?** As a Reservations Agent, you will serve as the first line of inquiry for room reservations within the hotel. A Reservation Agent is...
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Reservations Agent
3 months ago
Dubai, United Arab Emirates Hilton Full timeA Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property. **What will I be doing?** As a Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A Reservation Agent is...
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Reservation Agent
2 weeks ago
Dubai, Dubai, United Arab Emirates City One Tourism & Travel LLC Full timeOur company is looking for Inbound Reservation Agent/Sales preferably with thebelow qualifications**:RESERVATION AGENT DUTIES AND RESPONSIBILITIES: Processes reservations by mail, telephone, or central reservation systems referral. Processes reservations from the sales office, other hotel departments, and travel agents. Knows the type of rooms available as...
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Reservations Agent
3 weeks ago
Dubai, United Arab Emirates City Seasons Suites Full timeA reservations agent **assists customers in booking reservations for venues, tours, resorts, travel, restaurants, or events**. Your responsibilities are primarily customer service based, but you are also responsible for actually booking the reservation, and selling customers additional products or services. **Reservation agent responsibilities** - Taking...
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Reservations Agent
3 weeks ago
Dubai, United Arab Emirates HILTON Full timeAs a Reservations Agent, you will serve asthe first line of inquiry for room reservations within the hotel. AReservation Agent is responsible for offering excellent customerservice, options, and other solutions to meet Guest and customerneeds. Specifically, a Reservations Agent will perform thefollowing tasks to the highest standards:Convert, quickly,...
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Reservation Agent
2 weeks ago
Dubai Marina, United Arab Emirates Sky Walker Yacht Rental Full timeJob Opportunity: Reservation Agent - Yacht Rental Company Are you a dynamic and customer-oriented individual with a passion for creating unforgettable experiences on the open waters? Join us at Sky Walker Yachts as a Reservation Agent and play a pivotal role in crafting exceptional yacht adventures for our valued customers. If you possess prior experience...
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Reservation Agent
4 weeks ago
Dubai, United Arab Emirates Grand Excelsior Hotel Full timeProcesses reservations by mail, telephone or central reservation systems referral. - Processes reservations from the sales office, other hotel departments, and travel agents. - Knows the type of rooms available as well as their location and layout. - Knows the selling status, rates, and benefits of all packages plans. - Knows the credit policy of the hotel...
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Reservation Agent
6 days ago
Dubai, United Arab Emirates Residential rocket Full time**Reservation Agent Responsibilities** - Processing reservations by fax, cable, telex, phone, mail, or central reservation system referral - Processing reservations from travel agents, sales offices, hotel departments, etc - Knowing the kinds of available rooms and their layouts as well as locations - Knowing the selling benefits, rates, and statues of all...
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Reservation Agent
2 months ago
Dubai, United Arab Emirates Wyndham Residences The Palm Full timeProcesses reservations by mail, telephone, telex, cable, fax or central reservation systems referral. - Processes reservations from the sales office, other hotel departments, and travel agents. - Knows the type of rooms available as well as their location and layout. - Knows the selling status, rates, and benefits of all packages plans. - Knows the credit...
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Reservations Agent
2 months ago
Dubai, United Arab Emirates Marriott International, Inc Full time**Job Number** 23011056 **Job Category** Reservations **Location** JW Marriott Marquis Hotel Dubai, Sheikh Zayed Road Business Bay, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management JOB SUMMARY The Reservations Agent is responsible in handling...
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Reservations Agent
3 weeks ago
Dubai, United Arab Emirates Marriott International, Inc Full time**Additional Information** Arabic Speaker **Job Number** 23146111 **Job Category** Reservations **Location** JW Marriott Marquis Hotel Dubai, Sheikh Zayed Road Business Bay, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** The...
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Reservations Agent
2 weeks ago
Dubai, Dubai, United Arab Emirates Grand Hyatt Full timeSummaryYou will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations.The Reservations Agent is responsible to assist the Director of Reservations in managing the Reservations Department and work closely with...
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Reservations Agent
4 weeks ago
Dubai, United Arab Emirates Hive Holiday Homes Full timeWe are looking for detail-oriented reservation agents to assist our customers with their booking needs. You will provide various planning and booking services, including answering customers’ questions, making travel suggestions, and booking rooms and tickets. To be successful as a Reservation Agent you must be able to work with mínimal supervision and...
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Reservation Agent
3 weeks ago
Dubai, United Arab Emirates MILLENNIUM CENTRAL DOWNTOWN Full timeWe are looking for detail-oriented reservation agents to assist our customers with their booking needs. You will provide various planning and booking services, including answering customers’ questions, making travel suggestions, and booking rooms and tickets. To be successful as a Reservation Agent you must be able to work with mínimal supervision and...
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Reservations Agent
2 months ago
Dubai, United Arab Emirates Grand Hyatt Full timeSummaryYou will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations.The Reservations Agent is responsible to assist the Director of Reservations in managing the Reservations Department and work closely with...
