Manager for Student Housing and Accommodation

2 weeks ago

Dubai, United Arab Emirates Synergy University Dubai Campus Full time

Synergy University Dubai, a branch of the esteemed Russian institution, is dedicated to providing high-quality education under recognized licenses and accreditations. With over 35 years of presence in the education market and a global network of more than 200,000 students and 550,000 alumni, we are committed to delivering an exceptional educational experience to our diverse community.

Located in the vibrant Jumeirah Lakes Towers (JLT) neighborhood of Dubai, our campus offers easy access to transportation and a stimulating environment for personal and professional growth.

**Responsibilities**:
We are seeking a highly organized and customer-oriented individual to join our team as a Manager for Student Housing and Accommodation at Synergy University Dubai. In this role, you will be responsible for overseeing all aspects of student housing and accommodation services to ensure a comfortable and supportive living environment for our students.

**Key Responsibilities**:

- Manage the overall operations of student housing and accommodation facilities, including dormitories, apartments, and off-campus housing options.
- Develop and implement policies, procedures, and guidelines for student housing and accommodation services in compliance with university regulations and standards.
- Coordinate the selection, allocation, and assignment of student housing units, taking into account student preferences, needs, and special accommodations.
- Oversee the maintenance, cleanliness, and safety of student housing facilities, and ensure timely resolution of maintenance issues and repair requests.
- Supervise housing staff, including resident assistants, maintenance personnel, and security staff, and provide training, guidance, and support as needed.
- Collaborate with university departments and external vendors to provide additional support services to students living in university housing, such as meal plans, laundry facilities, and recreational activities.
- Develop and maintain relationships with landlords, property managers, and real estate agencies to secure affordable and suitable off-campus housing options for students.
- Manage the budget for student housing and accommodation services, including monitoring expenses, tracking revenues, and preparing financial reports and projections.
- Serve as the primary point of contact for student housing inquiries, concerns, and emergencies, and provide timely and effective assistance and support to students and their families.
- Stay informed about local housing market trends, rental regulations, and housing assistance programs, and make recommendations for improvements to student housing services.

**What we offer for this position**:

- Flexible and convenient work schedule (5/2, weekends - Sat, Sun; in-office work).
- 8-hour working day from 9:00-18:00.
- Opportunities for career growth with a large range of positions available.
- Weekly trainings on product, sales, and personal potential development.
- Attendance at business forums with presentations by leading Russian and foreign speakers at the company's expense.
- Development of skills and competencies through internal and external training programs.

**We are ready to work with you if you have**:

- Proven experience in student housing management, property management, or related fields, preferably in the education or hospitality sector.
- Strong leadership, communication, and interpersonal skills, with the ability to effectively interact with students, staff, and external partners.
- Excellent organizational and time-management abilities, with the ability to prioritize tasks, manage multiple projects simultaneously, and meet deadlines.
- Knowledge of local housing regulations, rental market dynamics, and property management best practices.
- Proficiency in English (required) and additional languages (preferred).
- Bachelor's degree in Hospitality Management, Business Administration, or related field (required); Master's degree or relevant certifications (preferred).

**Language**:

- Russian (preferred)

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