Automotive Parts Advisor

4 days ago


Sharjah, United Arab Emirates PitStop Automotives Services LLC Full time

Coordinate with the service team to ensure parts are available or ordered promptly when needed
- Receive, unpack, and store parts
- Track inventory and input items into the company log to ensure accurate inventory counts
- Monitor and manage inventory levels, ensuring that the parts department is well-stocked with commonly used items while minimizing excess stock.
- Process parts orders efficiently, ensuring accurate and timely delivery to the workshop or customers.
- Liaise with suppliers to order parts, negotiate pricing, and manage delivery schedules to ensure the timely availability of required items.
- Maintain accurate records of all parts transactions, including orders, returns, and inventory levels.
- Handle returns and warranty claims, ensuring that defective parts are returned to suppliers or replaced as needed.
- Ensure that all parts are correctly priced, updating prices as needed and ensuring that margins are maintained.
- Coordinate with the service and workshop teams to ensure that parts are available when needed, minimizing delays in repairs and maintenance.
- Manage special customer orders, ensuring that non-stock items are sourced and delivered in a timely manner.
- Conduct regular stock audits to ensure inventory accuracy and to identify any discrepancies or loss.
- Process payments and returns when necessary
- Maintain and update parts catalogs, ensuring that all available parts are listed accurately and accessible to both staff and customers.
- Stay up to date with the latest automotive parts and accessories and participate in training to enhance product knowledge.
- Identify opportunities to improve parts department processes, enhancing efficiency and customer satisfaction.
- Maintain the highest levels of multi brand product knowledge & competitive products, personal development& integrity, quality standards and business ethics.
- Takes the initiative and suggests developing and improving works quality and standard.
- Always ensure highest degree of customer satisfaction and retention.
- Always communicate professionally with customers before, during & after the sale.
- Handling customer complaints and ensuring corrective action has been taken.
- Focus on quality of customer service & regular follow-up.

**Qualification and Skills**
- 5+yrs Experience working in automotive parts
- Good understanding of bulti brand automotive parts.
- MS Office skills
- English - Fluent (required)

Pay: AED1.00 - AED2.00 per month

**Experience**:

- Automotive Parts Advisor: 5 years (required)



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