Customer Service Advisor

1 month ago

Abu Dhabi, United Arab Emirates Webhelp Full time

**Customer Service/Support**

**Location**
- Abu Dhabi, United Arab Emirates***

Job Title:
Customer Service Advisor - Ticketing and Reservation

**Job Description**:
This position is accountable to provide the highest standards of customer service through the provision of a telephone services to existing and potential customers.
** Essential Functions/Core **Responsibilities**:

- Receive in-bound calls from customers, prospects and non-customers while maintaining established standards for number of calls, pick-up time, duration of call and quality of call.
- Provide high quality customer service by answering customer enquiries efficiently and politely with correct and complete information and redirect them where appropriate
- Identify customer problems and offer appropriate solutions.
- Continuous learning to keep up-to-date with changes and developments to products, services, and procedures.
- Participate in Outbound calling programs and other projects and activities when required.
- Handling projects and tasks whenever required and asked by the management.
- Perform customer transactions accurately and in an efficient manner.

**Required Education, Skills and Qualifications**
- Min. 2 years experience within airlines / travel industry.
- A bilingual fluent English (B2 Level+) and Arabic speaker.
- Good communication and interpersonal skills.
- Competent use of PC, must be good at MS Excel formulas.
- Graduate preferred in any stream and above. A combination of education and experience may be substituted and/or considered in lieu of the bachelor’s degree.
- Cheerful personality, always with a smile.
- Empathetic, patient and courteous in approach.
- Pleasant telephone etiquette and someone who loves to speak over the phone.
- Presentable with a positive, proactive and professional approach.
- Tolerance for repetitive work in a fast-paced, high production work environment.
- Results driven, enthusiastic, attention to detail and dependable - someone who is eagerly looking to learn the tricks of the trade for their future.
- Open to work - 8 hours a day, any 5 days a week in rotational shifts, as per department requirements and be ready to be molded for a suitable role internally, as time progresses.

**Disclaimer***

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.

Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.

**Location**:
ARE Abu Dhabi - Building Khaleej Area

Language Requirements:
Time Type:
Full time
** If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the **Job Applicant Privacy Notice for California Residents**

***

**Similar jobs**:
**Customer Service/Support**

**Customer Representative (Dutch-speaking) - On-site - Tech Industry**:
In this dynamic role, you'll interface with customers via inbound/outbound calls and/or via the Internet. This position is onsite in

**Barcelona, Spain**

***

**Dutch**

**Customer Service/Support**

**Mitarbeiter (m/w/d) für den IT-Support im Medizintechnikbereich - 100% Homeoffice**:
Du suchst einen Job, der zu dir und deinem Leben passt? Dann ist diese Stelle genau das Richtige für dich.In

**Remote, Germany**

***

**German**

**Customer Service/Support**

**Swedish-speaking Technical Customer Support Advisor**:
Open yourself to new career possibilities in Estonia and join our team as a Swedish-speaking Technical Customer Support Advisor

**Remote, Estonia**

***

**English**

**Customer Service/Support**

**Sachbearbeiter (m/w/d) private Krankenversicherung 0324A**:
Wir suchen für unseren Kunden, einen der bedeutendsten Versicherungs
- und Finanzdienstleistungsunternehmen in Deutschland, am Standort Stuttgart im Hybridmodell (80% Homeoffice)

**Stuttgart, Germany**

***

**German**

**More jobs

  • Customer Service Advisor

    2 weeks ago

    Abu Dhabi, United Arab Emirates Crypto Auto Service Center Full time

    Automotive Service Advisor - Essential Duties - Advises customers about necessary service for routine maintenance. - Helps identify a mechanical problem by questioning the customer or doing a visual inspection or road test. - Confers with customers about inspection results, recommend corrective procedures and prepare work order for needed repairs. - Prepares...

  • Automotive Service Advisor

    2 months ago

    Abu Dhabi, United Arab Emirates AutoHub Service Center Full time

    Full job descriptionService Advisor Responsibilities:Greeting customers and directing them to available mechanics.Consulting with mechanics regarding necessary repairs and possible alternatives to expensive repairs.Using your knowledge of our products and services to sell or provide in-depth information about available parts and service options to...

  • Automotive Service Advisor

    2 months ago

    Abu Dhabi, United Arab Emirates Drums Auto Service Center Full time

    **Service Advisor Responsibilities**: - Greeting customers and directing them to available mechanics. - Consulting with mechanics regarding necessary repairs and possible alternatives to expensive repairs. - Using your knowledge of our products and services to sell or provide in-depth information about available parts and service options to customers. -...

  • Automotive Service Advisor

    2 months ago

    Abu Dhabi, United Arab Emirates Drums Auto Service Center Full time

    **Service Advisor Responsibilities**: - Greeting customers and directing them to available mechanics. - Consulting with mechanics regarding necessary repairs and possible alternatives to expensive repairs. - Using your knowledge of our products and services to sell or provide in-depth information about available parts and service options to customers. -...

  • Automotive Service Advisor

    4 days ago

    Abu Dhabi, United Arab Emirates Drums Auto Service Center Full time

    **Service Advisor Responsibilities**: - Greeting customers and directing them to available mechanics. - Consulting with mechanics regarding necessary repairs and possible alternatives to expensive repairs. - Using your knowledge of our products and services to sell or provide in-depth information about available parts and service options to customers. -...

  • Automobile Service Advisor

    1 day ago

    Abu Dhabi, United Arab Emirates Drums Auto Service Center Full time

    **Service Advisor Responsibilities**: - Greeting customers and directing them to available mechanics. - Consulting with mechanics regarding necessary repairs and possible alternatives to expensive repairs. - Using your knowledge of our products and services to sell or provide in-depth information about available parts and service options to customers. -...

  • Automotive Service Advisor

    1 month ago

    abu dhabi, United Arab Emirates AutoHub Service Center Full time

    Full job descriptionService Advisor Responsibilities:Greeting customers and directing them to available mechanics.Consulting with mechanics regarding necessary repairs and possible alternatives to expensive repairs.Using your knowledge of our products and services to sell or provide in-depth information about available parts and service options to...

  • Automotive Service Advisor

    6 days ago

    abu dhabi, United Arab Emirates AutoHub Service Center Full time

    Full job descriptionService Advisor Responsibilities:Greeting customers and directing them to available mechanics.Consulting with mechanics regarding necessary repairs and possible alternatives to expensive repairs.Using your knowledge of our products and services to sell or provide in-depth information about available parts and service options to...

  • Automobile Service Advisor

    1 month ago

    Abu Dhabi, United Arab Emirates Drums Auto Service Center Full time

    **Service Advisor Responsibilities**: - Greeting customers and directing them to available mechanics. - Consulting with mechanics regarding necessary repairs and possible alternatives to expensive repairs. - Using your knowledge of our products and services to sell or provide in-depth information about available parts and service options to customers. -...

  • Automotive Service Advisor

    2 weeks ago

    Abu Dhabi, United Arab Emirates Crypto Auto Service Center Full time

    Automotive Service Advisor - Essential Duties - Advises customers about necessary service for routine maintenance. - Helps identify a mechanical problem by questioning the customer or doing a visual inspection or road test. - Confers with customers about inspection results, recommend corrective procedures and prepare work order for needed repairs. - Prepares...

  • Automotive Service Advisor

    1 day ago

    Abu Dhabi, United Arab Emirates European Auto Service Center Full time

    Urgent Hiring! We are currently looking for a Service Advisor. - Applicant must have atleast 5 years experience with luxury car - Can join immediately Location : Musaffah, Abu Dhabi Pay: From AED5,000.00 per month

  • Customer Service Advisor

    2 weeks ago

    abu dhabi, United Arab Emirates Concentrix Full time

    Customer Service Advisor - Ticketing and Reservation Customer Service Advisor - Ticketing and Reservation Essential Functions/Core ResponsibilitiesReceive in-bound calls from customers, prospects and non-customers while maintaining established standards for number of calls, pick-up time, duration of call and quality of call.Provide high quality customer...

  • Customer Service Advisor

    1 week ago

    abu dhabi, United Arab Emirates Concentrix Full time

    Customer Service Advisor - Ticketing and Reservation Customer Service Advisor - Ticketing and Reservation Essential Functions/Core ResponsibilitiesReceive in-bound calls from customers, prospects and non-customers while maintaining established standards for number of calls, pick-up time, duration of call and quality of call.Provide high quality customer...

  • Automotive Service Advisor

    1 month ago

    Abu Dhabi, United Arab Emirates Al Zaabi Autocare Full time

    A service advisor in a workshop typically serves as the primary point of contact between customers and the workshop's technicians. Their responsibilities may include: 1. Greeting customers and assessing their needs: Service advisors typically meet with customers to discuss their vehicle's problems or maintenance needs. They must listen to the customer's...

  • Auto Service Advisor

    2 months ago

    Abu Dhabi, United Arab Emirates The Car Medics auto repair Centre Full time

    We are looking for a Service Advisor to join our team and act as a liaison between our customers and our Service Technicians. Service Advisor responsibilities include greeting customers, listening to their needs and scheduling appointments as needed. They may also include setting up loaner cars and verifying insurance before maintenance is...

  • Automotive Service Advisor

    2 months ago

    Abu Dhabi, United Arab Emirates Magic Touch Auto Garage Full time

    Job Opportunity: Arabic-Speaking Automotive Service Advisor Magic Touch Auto Garage is excited to announce an opening for an Automotive Service Advisor at our brand-new workshop in Abu Dhabi, UAE. If you have a deep understanding of automobiles, strong communication skills in Arabic, we want to hear from you! Roles and Responsibilities As an Automotive...

  • Automotive Service Advisor

    1 month ago

    Abu Dhabi, United Arab Emirates AL RUWAIS AUTOMOBILE SERVICES Full time

    Automotive service advisors are professionals who act as liaisons between customers and the auto technicians who work on their vehicles. They identify the need for, sell and schedule service work. When taking your car in for a repair, this is often the first person you will come in contact with. Most service advisors will tell you that no two days on the...

  • Automotive Service Advisor

    2 months ago

    Abu Dhabi, United Arab Emirates New Wprkshop in Abu Dhabi Full time

    Job Opportunity: Arabic-Speaking Automotive Service Advisor Magic Touch Auto Garage is excited to announce an opening for an Automotive Service Advisor at our brand-new workshop in Abu Dhabi, UAE. If you have a deep understanding of automobiles, strong communication skills in Arabic, we want to hear from you! Roles and Responsibilities As an Automotive...

  • Automotive Service Advisor

    2 months ago

    Abu Dhabi, United Arab Emirates New Wprkshop in Abu Dhabi Full time

    Arabic-Speaking Automotive Service Advisor Magic Touch Auto Garage is excited to announce an opening for an Automotive Service Advisor at our brand-new workshop in Abu Dhabi, UAE. If you have a deep understanding of automobiles, strong communication skills in Arabic, we want to hear from you! Roles and Responsibilities As an Automotive Service Advisor,...

  • Automotive Service Advisor

    2 months ago

    Abu Dhabi, United Arab Emirates New Wprkshop in Abu Dhabi Full time

    Arabic-Speaking Automotive Service Advisor Magic Touch Auto Garage is excited to announce an opening for an Automotive Service Advisor at our brand-new workshop in Abu Dhabi, UAE. If you have a deep understanding of automobiles, strong communication skills in Arabic, we want to hear from you! Roles and Responsibilities As an Automotive Service Advisor,...