Project Manager
3 months ago
Project Managers sit within the Delivery, Technology & Operations (DTO) function, reporting to the DTO Director. As a project manager, you will lead client onboarding projects end to end, aligning internal functions, managing the client and stakeholders and ensuring effective and seamless project delivery into production. You will also be given the opportunity to lead some internal Reward projects.Key Responsibilities
- This role will suit a self-starter that is customer-focused, with a good eye for detail, and the ability to work with key stakeholders across the business on concurrent projects.
You will:
- Manage complex projects for a customer facing team
- Programme and resource planning
- Organising and leading steering groups and other governance forums
- Identifying, managing and mitigating programme risks/issues and team/project conflict
- Establishing relationships with senior stakeholders to clarify project deliverables, outputs, timescale, quality, and cost criteria
- Ensuring technology quality standards are adhered to
Skills Knowledge and Expertise
- Extensive Programme/project management experience within a financial services environment
- Demonstrable evidence of shaping programmes and projects from inception to completion
- Experience of leading and delivering workshops and training in person and via MS Teams
- Strong organisational skills and the ability to deal with conflicting demands
- An advanced attention to detail when developing plans and estimates
- Ability to identify, manage and mitigate programme risks/issues and team/project conflict.
- Manage changes in scope through appropriate change control processes to pro-actively manage changes and ensure optimum value for Reward and no surprises for the customer.
- A self-starter who enjoys a challenge and takes the initiative to get the job done
- Ensure business areas are ready and resourced for implementation of the change
- Develop and manage a regular communication structure with all stakeholders to ensure that all parties are kept informed to guarantee delivery of required outcomes
- Provide leadership, guidance and coaching to the project team
- Encourage skill and knowledge sharing across the team to raise overall level of expertise.
- Strong relationship management skills, with the ability to influence at all levels
- PRINCE2 Practitioner or equivalent qualification
**Benefits**:
- Annual Leave: 25 days + bank holidays
- Company holiday: 3 additional days off between Christmas & New Years
- Ability to buy and sell holiday days as well as the ability to bank days (tenure dependent)
- Flexible working options: we are operating a hybrid working model with 3 days a week from the office
- Sabbatical Policy (tenure dependent)
- Private Healthcare: ADNIC
- Employee share scheme
- Generous family friendly cover
- Company events i.e. Christmas party, all-company event and other social/hosted events during the year (we have an active social committee)
- Team socials
- Employee referral scheme
About Reward
Our vision is to be a global leader in customer engagement, helping brands to create customers of the future. How do we achieve this? By making everyday spending more rewarding, we make every interaction count, delivering billions in rewards.
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