Female Sales Coordinator

3 weeks ago


Dubai, United Arab Emirates TNH Orient LLC Full time

**Key Responsibilities:1. Sales Support and Order Management**
- **Process Sales Orders**: Accurately enter customer orders, update sales documentation, and ensure all information is up-to-date in the company’s CRM or ERP system.
- **Prepare Quotations & Proposals**: Generate detailed product quotes based on customer specifications and assist in preparing proposals for large-scale projects.
- **Track Orders & Deliveries**: Follow up with the logistics and procurement teams to ensure timely and accurate delivery of materials to customers. Track the status of orders and address any delays or issues.

**2. Client and Customer Relationship Management**
- **Client Communication**: Serve as the main point of contact for customers, providing product information, answering queries, and troubleshooting any concerns related to orders or products.
- **Customer Support**: Resolve issues related to product quality, delivery timelines, or order discrepancies. Work closely with customers to ensure their satisfaction and repeat business.
- **Build Relationships**: Foster strong relationships with new and existing clients, including architects, contractors, designers, and project managers.

**3. Product Knowledge and Technical Assistance**
- **Stay Updated**: Keep current on trends in architectural materials, new products, and industry developments to provide the most relevant solutions to clients.

**4. Administrative and Sales Support**
- **Sales Documentation**: Maintain accurate records of sales activities, customer interactions, and transactions.
- **Administrative Support**: Manage schedules, handle incoming calls, schedule meetings, and perform general administrative duties to support the sales team.

**Required Skills & Qualifications**:

- Education: A bachelor’s degree in Business Administration, Sales, Marketing, Construction Management, or a related field.
- Experience: Minimum of 2 years of experience in a sales coordination or customer support role, preferably in the architectural, construction, or materials industry.
- Product Knowledge: Familiarity with architectural materials (e.g., drawer slider, fittings, and magic corner etc.) is an advantage.
- Technical Skills: Proficiency in CRM software, Microsoft Office Suite (Excel, Word, PowerPoint), and basic ERP systems.
- Communication Skills: Excellent written and verbal communication skills, with the ability to explain technical product details to both technical and non-technical audiences.

Pay: AED2,000.00 - AED3,000.00 per month

Ability to commute/relocate:

- Dubai: Reliably commute or planning to relocate before starting work (required)


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