Speciality Tea Sommelier
7 months ago
Company Description
Banyan Tree Group is one of the world’s leading independent, multi-branded hospitality groups centered on the purpose-driven mission of stewardship and wellbeing while offering exceptional, design-led experiences.
The Group’s diversified portfolio of hotels, resorts, spas, galleries, golf and residences features an ecosystem of 10 global brands, including the award-winning Banyan Tree, Angsana, Cassia, Dhawa and Laguna, and the highly anticipated new brands of Homm, Garrya, Folio, and two new Banyan Tree brand extensions - Escape and Veya.
Established in 2008, with the goal of advancing people development and management excellence, Banyan Tree Management Academy has nurtured over 10,000 associates across 23 countries. The Group is recognised for its commitment to environmental protection and community development through its Banyan Tree Global Foundation. Operating over 70 hotels in 17 countries, it has over 50 new properties in the pipeline.
Banyan Tree Dubai is a lively, island escape where stylish stays, incredible dining, warm hospitality, and recreation create lasting memories. Fronted by 500m of a pristine, private beach with uninterrupted views of the Arabian Gulf and backed by the iconic Ain Dubai. With the ambience of a sleek, relaxed, luxe island getaway, Banyan Tree Dubai boasts 3 chilled outdoor pools, fully-serviced beach, award-winning Banyan Tree Spa, a fitness center and 7 dining options.
**Job Description**:
**Summary**
We are seeking a skilled and passionate Tea Sommelier to curate an exceptional tea experience for our customers. The Tea Sommelier will be responsible for selecting, sourcing, and presenting a diverse range of high-quality teas. They will also play a crucial role in educating both staff and customers on various tea varieties, preparation methods, and the art of tea appreciation.
**Responsibilities**
**Tea Selection and Sourcing**:
- Research, select, and source a premium and diverse range of teas.
- Develop relationships with tea suppliers and ensure the highest quality standards.
**Tea Presentation**:
- Design and curate tea menus, ensuring a well-balanced and enticing selection.
- Train team members on proper tea presentation, including brewing techniques and serving etiquette.
**Customer Engagement**:
- Provide expert guidance to customers on tea selections based on their preferences.
- Conduct tea tastings and events & promotions to enhance the customer experience.
**Education**:
- Educate team members on the nuances of various tea varieties, origins, and preparation methods.
- Conduct regular training sessions for staff and create informative materials for customers.
**Quality Control**:
- Implement and maintain quality control procedures for tea storage, brewing, and serving.
- Monitor inventory levels and ensure freshness of tea stock.
**Collaboration**:
- Collaborate with kitchen staff to pair teas with food items, enhancing overall dining experiences.
- Work closely with management to develop and implement tea-related promotions and events.
**Stay Informed**:
- Stay informed about industry trends, new tea varieties, and emerging tea cultures.
- Continuously update knowledge to provide customers with the latest and most enjoyable tea experiences.
- For all supervisory positions have a transparent development programme in place in conjunction with the Talent & Culture leader as well as Learning & Development.
- Development of direct reports to give them ongoing feedback and development.
**Abilities/Key Competencies/Skills**
Alongside these key competencies, the incumbent of the role will be required to demonstrate the fundamentals of the company’s Heartist service culture to be responsive, respectful and deliver a great experience.
**Leading Myself**
- Positive Orientation
- Operational Decision Making
- Self-Development & Management
**Leading Others**
- Developing an Empowered Team
- Leading an Engaged and Diverse Team
- Communication
**Leading the Business**
- Advocating Guest Passion
- Business Planning and Analysis
- Business Improvement and Change
**Qualifications**:
**Experience/Certificates/Education**
- Experience as a Tea Sommelier or similar role in a luxury hotel.
- In-depth knowledge of various tea varieties, their origins, and preparation methods.
- Strong communication and customer service skills.
- Certification as a Certified Tea Specialist or equivalent is preferred.
- Ability to lift and carry tea-related equipment.
- Passion for tea and a commitment to delivering an exceptional customer experience.
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