Automotive Manager
5 months ago
**About Us**:
Kings Auto Garage is a reputable and well-established automotive garage in Dubai, renowned for our commitment to quality service and customer satisfaction. We offer a wide range of automotive services, including maintenance, repairs, diagnostics, and custom modifications.
**Job Summary**:
**Key Responsibilities**:
**Operations Management**:
- Oversee the day-to-day operations of the garage, ensuring efficiency and productivity.
- Manage scheduling, workflow, and work orders to ensure timely completion of services.
- Implement and maintain standard operating procedures (SOPs) to optimize operations.
**Team Leadership**:
- Lead, mentor, and motivate a team of technicians and support staff.
- Conduct regular training sessions to keep the team updated on new techniques and technologies.
- Monitor performance and provide constructive feedback to team members.
**Customer Service**:
- Ensure excellent customer service and address any customer concerns or complaints promptly and professionally.
- Build and maintain strong relationships with customers to encourage repeat business and referrals.
- Oversee the customer service process from initial contact to service completion and follow-up.
**Financial Management**
- Monitor and manage the financial performance of the garage, including budgeting, forecasting, and expense control.
- Analyze financial reports and identify areas for improvement.
- Work with the sales team to develop promotional strategies and pricing policies.
**Inventory and Supplies**:
- Manage inventory levels to ensure availability of necessary parts and supplies.
- Negotiate with suppliers for the best pricing and terms.
- Implement inventory control procedures to minimize waste and loss.
**Quality Control**:
- Ensure all services and repairs meet the highest standards of quality and safety.
- Conduct regular inspections and audits of completed work.
- Stay updated with industry standards and regulatory requirements.
**Qualifications**:
- Proven experience as an Automotive Manager or similar role in the automotive industry.
- Strong knowledge of automotive technology, repairs, and diagnostics.
- Excellent leadership and team management skills.
- Exceptional customer service and communication skills.
- Strong financial acumen and experience in budgeting and financial management.
- Ability to multitask and handle high-pressure situations.
- Proficient in using automotive management software and MS Office.
- Valid UAE driver’s license.
Pay: AED5,000.00 - AED6,000.00 per month
**Education**:
- Diploma (preferred)
**Experience**:
- Automotive Manager: 4 years (required)
License/Certification:
- UAE Driving License (required)
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