Service Manager

3 months ago


Al Quoz, United Arab Emirates Wagon Car Rental Full time

**Job Overview**:
The Service Manager is responsible for overseeing daily operations, ensuring efficient and high-quality repair services, managing staff, and delivering excellent customer service. This role ensures profitability, compliance with safety standards, and customer satisfaction.

**Key Responsibilities**:

- **Customer Service**:

- Ensure prompt and professional customer interactions.
- Address customer complaints and ensure satisfaction.
- **Team Management**:

- Supervise and train service technicians.
- Conduct performance reviews and maintain staff efficiency.
- **Operations**:

- Oversee repair services and ensure quality standards.
- Manage parts inventory and ensure compliance with regulations.
- **Financial Management**:

- Monitor department profitability and control costs.
- Prepare budgets and manage expenses.
- **Business Development**:

- Identify opportunities for growth and implement marketing strategies.

**Qualifications**:

- **Experience**: Minimum 5 years in automotive service management.
- **Skills**: Strong leadership, customer service, and operational management. Knowledge of automotive repairs and financial acumen.

**Salary & Benefits**:
Competitive salary, bonuses, health insurance, and growth opportunities.

**Job Types**: Full-time, Permanent

Pay: AED7,000.00 - AED12,000.00 per month

Application Question(s):

- Do you accept a starting salary of 8000?

**Experience**:

- Garage: 5 years (required)


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