Restaurant Manager

6 months ago


Dubai, United Arab Emirates Roseleaf Cafe Full time

**Role Description**

We are looking for a creative, confident and outgoing individual who thrives in a social setting amongst the backdrop of a unique garden setting.

As an Restaurant Manager at Roseleaf Cafe, your role is pivotal in ensuring the seamless operation of the restaurant. You will contribute to creating an exceptional dining experience, leading the team with professionalism, precision, and a commitment to customer satisfaction. Your focus will encompass various aspects of day to day management, team leadership, and customer engagement, contributing to the overall success and reputation of the establishment.

The Manager will be responsible for leading staff, implementing strategies to drive sales and profitability inventory control, ordering, rostering, and overseeing food and beverage preparation and service. You will also be responsible for maintaining a safe and clean working environment, as well as ensuring compliance with all health and safety regulations.
- Lead pre-shift briefings, effectively communicating daily specials, promotions, and any pertinent information to the waitstaff and hostess tea
- Ensure the team maintains a polished and professional appearance by upholding strict uniform and grooming standards.
- Ensure the cleanliness and hygiene of the restaurant, implementing rigorous cleaning protocols and inspections.
- Collaborate with the kitchen and bar staff to streamline communication, enhance overall service efficiency, and maintain a cohesive team environment.
- Proactively engage with guests to gather feedback, address concerns promptly, and ensure positive resolutions to any issues.
- Implement and enforce health and safety protocols rigorously, prioritizing the well-being of both guests and staff.
- Lead the team in upselling and promoting menu items, enhancing the overall dining experience.
- Encourage a proactive approach to customer needs, anticipating preferences, and offering personalized recommendations.
- Implement strategies to enhance customer satisfaction, loyalty, and overall dining experience.
- Foster a positive and inclusive team culture that values diversity and promotes a collaborative work environment.
- Demonstrate resilience and composure in high-pressure situations, setting an example for the team.
- Actively monitor and manage inventory for front-of-house supplies and vendors ensuring optimal stock levels.
- Actively participate in team meetings, contributing innovative ideas to enhance overall restaurant operations.

**Qualifications**
- 5-6 years working in dining Management Skills, 'lead from the front' management and motivating teams
- Strong commitment to service
- Retail knowledge & merchandising
- Excellent Communication skills, both verbal and written
- Food & Beverage knowledge and experience
- Ability to work in a fast-paced environment while maintaining attention to detail
- Problem solving and decision making skills
- Experience working with POS systems (Lightspeed), Digital menus (Opaala) and Accounting software (Xero)
- Bachelor’s degree in hospitality management or related field is preferred
- Relevant skills and qualifications that would be beneficial include experience with customer relationship management software, knowledge of different cuisines and dietary restrictions.

**Salary**: AED8,000.00 - AED12,000.00 per month

**Education**:

- Bachelor's (required)

**Experience**:

- managerial: 3 years (required)

**Language**:

- English (required)


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