Receptionist Insurance Coordinator

5 months ago


Dubai, United Arab Emirates Physioveda Medical Center Full time

**Job Summary**:
As a Clinic Receptionist, you will play a crucial role in ensuring a positive patient experience by managing the front desk operations and providing excellent customer service. Your responsibilities will include greeting patients, scheduling appointments, handling inquiries, maintaining patient records, and assisting with administrative tasks.

**Key Responsibilities**:
**1. Patient Reception**:Warmly welcome patients and visitors to the clinic, ensuring a friendly and professional atmosphere.

**2. Appointment Scheduling**: Schedule and manage patient appointments, coordinating with healthcare providers to ensure efficient scheduling and minimize wait times.

**3. Patient Registration**: Accurately collect and update patient information, including personal details and insurance information.

**5. Check-In and Check-Out**:Ensure a smooth check-in and check-out process for patients, including verifying insurance coverage and collecting payments.

**6. Maintain Waiting Area**: Keep the waiting area clean and organized, ensuring patients have a comfortable and pleasant experience while waiting.

**7. Medical Records**: Maintain and update patient records, ensuring confidentiality and compliance with healthcare regulations.

**8. Administrative Support**: Assist with administrative tasks, such as filing, data entry, and managing office supplies.

**9. Insurance Verification**: Verify patient insurance coverage and assist patients in understanding their insurance benefits and responsibilities.

**10. Billing Support**: Collaborate with the billing department to process payments, handle billing inquiries, and provide accurate financial information to patients.

**Qualifications**:

- High school diploma or equivalent.
- Previous experience in a healthcare setting or as a receptionist is preferred.
- Strong communication and interpersonal skills.
- Excellent organizational abilities and attention to detail.
- Proficiency in using office software and electronic medical records (EMR) systems is a plus.
- Compassionate and patient-oriented attitude.

**Salary**: AED3,000.00 - AED7,000.00 per month

**Experience**:

- receptionist: 2 years (preferred)



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