Assistant Manager

4 months ago

Dubai, United Arab Emirates Grand Hyatt Dubai Full time

Summary
- To assist revising and updating of the Departmental Operations Manual on an as needed basis.
- To maintain the Daily Log Book.
- To assist in planning the weekly roster and work schedules to ensure that the work place is adequately staffed to handle the level of business.
- To maintain the work place bulletin board.
- To submit all guest / staff incident reports.
- To report “Lost and Found” items.
- To attend Daily Operations Meeting.
- To ensure that all Front Office employees deliver the brand promise and provide exceptional guest service at all times.
- To ensure that Front Office employees provide excellent service to internal customers as appropriate.
- To ensure that all Front Office employees are familiar with the hotel’s products and services, current promotions, policies and other important information
- To assist in implementing consistent guest recognition programmes and maintains a relevant guest history database.
- To handle all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily.
- To personally and frequently verify that guests are receiving the best possible service during check-in and check-out.
- To ensure that the area is managed well by the respective team and deliver the brand promise.
- To maintain positive guest and colleague interactions with good working relationships.
- To ensure that guest history records are accurately maintained and all repeat guests are pre-registered.
- To coordinate VIP movements with relevant Departments as advised.
- To assist in effective payroll control through a flexible work force maximizing utilization of part time staff and close cooperation with other department in the hotel.
- To participate in the formulation of the Annual Operating Budget in determining outlet projected revenues and expenses, operating equipment and FF&E requirements in line with the compilation of the Annual Business Plan.
- To strictly adhere to the established operating expenses and that all costs are controlled.
- In the absence of the Front Office / Assistant Front Office Manager:

- To obtain and account for the correct room revenue.
- To ensure that all room rate, guest data is posted and correct into the hotel property management system.
- To account for all rooms related rebates for the day.
- To identify and correct any errors.
- To ensure that all room discrepancy are check and follow-up.
- To identify market needs to generate more revenue.
- To implement consistent guest recognition programmes.
- To participate in weekly Rooms Yield / Management meeting conducted together with Sales / Marketing.
- To promote Gold passport schemes to our potential guests whenever possible.
- To upsell rooms, food and beverage outlets and other facilities whenever opportunities arises.- To assist in making sure that all Touches of Hyatt and the Rooms Top 20 have been implemented.
- To respond to the results of the Consumer Audit and ensures that the relevant changes are implemented.
- To ensure that Front Office employees work in a supportive and flexible manner with other departments, in a spirit of “We work through Teams”.
- To assist the Front Office / Assistant Front Office Manager in efficiently managing the department according to the established concept statement providing courteous, professional, efficient and flexible service at all times, following Grand Hyatt Dubai Standards of Performance.
- To assign responsibilities to subordinates implementing Multi Tasking principles and to check their performance periodically.
- To check all due out folio’s each morning for accuracy and presentation, to ensure follow up of all due out rooms is made from the departure list by 15:00 hours each day.
- To ensure that all GSO has sufficient floats to secure all guests during their shift.
- To implement a flexible scheduling based on business patterns.
- To ensure that the par stocks for all operating equipment and supplies are strictly adhered to and that the outlet is adequately equipped.
- To assist in conducting monthly inventory checks on all operating equipment and supplies.
- To assist in controlling the requisitioning, storage and careful use of all operating equipment and supplies
- To conduct daily pre-shift briefings to staffs on rooms occupancy, arrival and departures, functions / event and special attention that is needed.
- To liaise with housekeeping and other related department on daily operation.
- To have a thorough understanding and knowledge of all Rooms related service, product and up sell alternatives.
- To handle guest enquiries in a courteous and efficient manner and report guest complaints or problems to supervisors if no immediate solution can be found and assure follow up with guests.
- To establish a rapport with guests maintaining good customer relationship.
- To ensure that the cashiering procedures are strictly adhered to.
- To ensure g

  • Female Personal Assistant

    5 months ago

    Dubai, United Arab Emirates CEO Female Personal Assistant Full time

    Personal Assistant (Female) - You should be living in CEO place. We are looking for a responsible female Personal Assistant to provide personalized secretarial and administrative support in a well-organized and timely manner. You will work on a one-to-one basis on a variety of tasks related to CEO’s working life and communication. You should be living in...

  • Arabic Female Personal Assistant

    5 months ago

    Dubai, United Arab Emirates CEO Female Personal Assistant Full time

    **ARABIC FEMALE PERSONAL ASSISTANT** We are looking for a responsible female Personal Assistant to provide personalized secretarial and administrative support in a well-organized and timely manner. You will work on a one-to-one basis on a variety of tasks related to CEO’s working life and communication. You should be living in CEO place. Responsibilities...

  • Quality Management System Specialist

    1 month ago

    Dubai, Dubai, United Arab Emirates Medical Assistant Full time

    Remote OpportunityWe are seeking an experienced Quality Management System Manager to join our team at a developer of diagnostic systems in medicine. The core of our product is a single platform for storing, processing, and viewing medical images.Key Responsibilities:Develop and implement quality management systems to ensure compliance with regulatory...

  • Assistant Manager

    3 weeks ago

    Dubai, Dubai, United Arab Emirates Grand Hyatt Full time

    Job Title: Assistant ManagerAbout the Role:As an Assistant Manager at Grand Hyatt Dubai, you will play a key role in the efficient running of the department, aligning with Hyatt International's Corporate Strategies and brand standards. Your primary responsibility will be to assist the Outlet Manager in managing the assigned outlet as a successful independent...

  • Assistant Manager

    4 weeks ago

    Dubai, Dubai, United Arab Emirates Grand Hyatt Full time

    Assistant Manager - OutletAt Grand Hyatt Dubai, we are seeking a highly skilled and experienced Assistant Manager to join our team. As a key member of our management team, you will be responsible for assisting the Outlet Manager in managing the assigned outlet as a successful independent profit centre.Key Responsibilities:Assist the Outlet Manager in...

  • Assistant Manager

    4 months ago

    Dubai, United Arab Emirates House of Gems DMCC Full time

    We are looking for an Assistant Manager to organize and coordinate administration duties and office procedures. Your role is to create and maintain a pleasant work environment, ensuring high levels of organizational effectiveness besides the communication coordination with customers & suppliers. Ultimately, the Assistant manager should be able to ensure the...

  • Assistant Manager

    3 months ago

    Dubai, United Arab Emirates Hyatt Hotels Corporation Full time

    You will be responsible to assist with theefficient running of the department in line with HyattInternational's Corporate Strategies and brand standards,whilst meeting employee, guest and ownerexpectations.The Assistant Manager - FrontOffice is responsible to assist the Assistant Front Office Managerin managing the day-to-day operation of the Front Desk...

  • Assistant Manager

    2 months ago

    Dubai, United Arab Emirates Kcrew Full time

    **Now Hiring: Assistant Manager with Driving License!** K-Crew Technical Services, a leading provider of drywall, gypsum board, and comprehensive interior solutions in Dubai, is seeking an **Assistant Manager** with a valid driving license to assist in day-to-day operations. **Responsibilities**: - Assist the manager with daily tasks and work objectives -...

  • Assistant Manager

    3 months ago

    Dubai, United Arab Emirates Atlantis Resort Full time

    As an Assistant Manager at Saffron, you willbe assisting the Assistant Operations Manager for overseeing theefficient running and profitability of the restaurant’sdaily activities. Your responsibilities include training anddeveloping team members, coordinating employees schedule, andensuring that company standard operating procedures, policies...

  • Assistant Manager

    3 months ago

    Dubai, United Arab Emirates Grand Hyatt Full time

    Organization- Grand HyattDubaiSummaryYouwill be responsible to assist with the efficient running of thedepartment in line with Hyatt International's CorporateStrategies and brand standards, whilst meeting employee, guest andowner expectations. The Assistant Manager - Outlet is responsibleto assist the Outlet Manager in managing the assigned outlet as...

  • Assistant Manager

    1 month ago

    Dubai, United Arab Emirates Irony Home Full time

    **Job Title**: Assistant Store Manager (Ladies Only) for Christmas Pop-Up Shop **Location**: Mall of the Emirates, Dubai **Dates**: October 13, 2024 - January 9, 2024 (89 days) **Salary**: AED 4,000 per month (dependent on experience) **Job Type**: Temporary (Contract length: 89 days) We are looking for a proactive and customer-focused **Assistant Store...

  • Management Assistant

    6 months ago

    Dubai, United Arab Emirates Hireget Full time

    **Responsibilities**: - Assist the management team with administrative tasks, including scheduling meetings, preparing documents, and managing communication. - Coordinate travel arrangements, including booking flights, hotels, and transportation. - Maintain calendars for the management team, ensuring meetings and deadlines are properly scheduled. - Prepare...

  • Assistant Manager

    4 weeks ago

    Dubai, Dubai, United Arab Emirates Grand Hyatt Full time

    Job SummaryWe are seeking a highly skilled and experienced Assistant Manager to join our team at Grand Hyatt Dubai. As a key member of our management team, you will be responsible for assisting with the efficient running of the department, ensuring maximum guest satisfaction, and operating within budget.Key ResponsibilitiesAssist the Outlet Manager in...

  • Assistant for Manager

    6 months ago

    Dubai, United Arab Emirates ZC Consultant Full time

    **Assistant For Manager**: **_Job Description:_**: - Maintenance and management of existing personnel documentation;_ - Conducting employee selections;_ - Organization of office activities;_ - Management and administration of information flows, documents;_ - Assistance to the company manager;_ - Participation in the improvement of company processes._ **_...

  • Assistant Manager

    4 weeks ago

    Dubai, Dubai, United Arab Emirates Atlantis Resort Full time

    Assistant Manager Job DescriptionAt Atlantis Resort, we are seeking a highly skilled and experienced Assistant Manager to join our team.Key Responsibilities:Assist the Assistant Operations Manager in overseeing the efficient running and profitability of the restaurant's daily activities.Train and develop team members to ensure they have the skills and...

  • Assistant Manager

    4 months ago

    Dubai, United Arab Emirates People One Full time

    Our client is looking for an Assistant Manager for a freight forwarding company in Dubai. **Salary: 10,000 (10% commission)** **Background/Experience: Sales -Freight Forwarder (4 years & above in UAE)** **Target : 40 K (AED)** **Location: Dubai** **Salary**: AED10,000.00 per month Application Question(s): - How much experience do you have in UAE as an...

  • Assistant Manager

    3 weeks ago

    Dubai, United Arab Emirates Basel FZE Full time

    As an Assistant Manager, your responsibilities will include,but are not limited to ; - Processing quick invoices and delivery notes - Coordinating with suppliers regarding the availability of fabrics - Managing Shopify and Amazon Platfroms - Assisting with administrative tasks, such as generating salary receipts and calculating labor's overtime and job...

  • Assistant IT Manager

    3 weeks ago

    Dubai, United Arab Emirates IBT GLOBAL CALL CENTRE SERVICES LLC Full time

    **Responsibilities**: - Support L1 Engineer as and when needed on user level troubleshooting. - Oversees the daily operations of organization’s technology system. - Establish standards for informational technology systems and usage. - Assists in managing vendor relationship and vendor contracts related to hardware, software and IT services. - Provide...

  • Assistant Manager

    4 weeks ago

    Dubai, Dubai, United Arab Emirates Emirates NBD dubai Full time

    Job Title: Assistant ManagerEmirates NBD Dubai is seeking a highly skilled and experienced Assistant Manager to join our team. As an Assistant Manager, you will play a crucial role in providing credit administration and operations support to all corporate banking units.Key Responsibilities:Prepare security documents and lodge executed security...

  • Assistant IT Manager

    5 days ago

    Dubai, United Arab Emirates IBT GLOBAL CALL CENTRE SERVICES LLC Full time

    **Responsibilities**: - Support L1 Engineer as and when needed on user level troubleshooting. - Oversees the daily operations of organization’s technology system. - Establish standards for informational technology systems and usage. - Assists in managing vendor relationship and vendor contracts related to hardware, software and IT services. - Provide...