Dispatch Officer
3 months ago
**Company Overview**:
Top Class Limo is a leading limousine and car service company with a high-performance management team and a focus on total customer satisfaction. We are growing rapidly and are looking for skilled professionals to help us maintain our top-tier service standards.
**Key Responsibilities**:
- Coordinate vehicle dispatch and driver schedules during night shifts to ensure punctual and reliable service.
- Communicate effectively with drivers, clients, and team members in both English and Arabic.
- Use dispatch software to monitor, track, and adjust schedules in real-time.
- Manage last-minute requests and changes to maintain operational efficiency.
- Maintain accurate dispatch records and resolve any service-related issues promptly.
- Ensure the delivery of Forbes 5-Star level service to all guests.
- Follow Top Class Limo’s policies, standards, and safety procedures.
- Assist peers, guests, and leaders while maintaining a positive, solution-oriented approach.
**Requirements**:
- Fluent in English and Arabic.
- Strong organizational, planning, and problem-solving abilities.
- Proficiency in dispatch software and computer systems.
- Ability to work effectively under pressure, particularly during peak service times.
- Prior experience in dispatch or transportation coordination is preferred.
- Must be available for immediate start and able to work night shifts.
- Clean criminal record.
- Excellent typing skills (40-60 wpm) and solid map-reading abilities.
- Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint) and familiarity with ZOHO or other dispatch systems is a plus.
Pay: Up to AED1.00 per month
Ability to commute/relocate:
- Abu Dhabi: Reliably commute or planning to relocate before starting work (required)
Application Question(s):
- Can you join immediately?
**Location**:
- Abu Dhabi (required)
Expected Start Date: 01/10/2024
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