IT Support- Maldives
10 hours ago
**Job Title**: IT Support Specialist (4+ Years Experience)
**Location**: Maldives
**Job Type**: Full-time
**Key Responsibilities**:
- Set up and maintain CCTV systems, including installation, configuration, and troubleshooting.
- Configure and troubleshoot WiFi networks to ensure seamless connectivity for users.
- Install and maintain network cabling (ethernet and fiber optics) for office spaces, ensuring connectivity standards are met.
- Provide ongoing technical support for hardware, software, and network issues, both on-site and remotely.
- Manage **Active Directory** for user authentication, access management, and group policy configuration.
- Assist in migration to Office 365, ensuring seamless data transfer and system integration.
- Collaborate with teams to set up and configure computer hardware and peripherals (printers, scanners, etc.).
- Perform regular system maintenance, including hardware upgrades, software installations, and network optimizations.
- Monitor and resolve network performance issues, ensuring optimal system uptime.
- Ensure that network security and IT infrastructure are up to date and compliant with company policies.
- Document troubleshooting procedures, technical issues, and maintenance steps.
- Assist with the setup of new equipment, including desktop computers, laptops, and mobile devices.
- Provide training and support to end users on the proper use of hardware and software systems.
**Qualifications**:
- Minimum of 4 years of experience in IT support or related technical roles.
- Proven experience in CCTV installation, configuration, and troubleshooting.
- Strong knowledge of WiFi network setup, optimization, and security.
- Experience with network cabling, including installing and maintaining Ethernet and fiber optic cables.
- Strong understanding of **Active Directory** management, user accounts, permissions, and group policies.
- Familiarity with various operating systems (Windows, Mac OS, Linux).
- Strong problem-solving skills with the ability to troubleshoot hardware, software, and networking issues efficiently.
- Ability to work independently as well as part of a team in a fast-paced environment.
- Excellent communication skills and customer service orientation.
- Relevant certifications (e.g., CompTIA A+, Network+, CCTV-specific certifications).
**Preferred Skills**:
- **CCNA (Cisco Certified Network Associate)** and **CCNP (Cisco Certified Network Professional)** certifications are a plus.
- Experience with network switches, routers, and firewalls.
- Basic knowledge of network security protocols and tools.
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