Operations Associate

5 days ago


Abu Dhabi, United Arab Emirates Farah Experiences Full time

Job Scope:
Welcome the guests in a warm and friendly manner.

Â- Ensure all rides and attractions rules and regulations are enforced at all times.

Â- Ensure all rides and attractions start up and closedown procedures are completed correctly.

Â- Organize and regulate queuing systems for all rides and attractions.

Â- Ensure height measuring is conducted accurately and efficiently.

Â- Ensure ride platforms are organized for operation.

Â- Explain, distribute and fit ride safety clothing to guests that require it.

Â- Ensure that guests load and unload from rides and attractions safely and efficiently.

Â- Check all ride restraints, safety belts and attraction equipment properly to ensure guests are safe and comfortable at all times.

Â- Check safety equipment (fire extinguishers, emergency exits and emergency routes).

Â- Communicate clearly with guests, colleagues and management at all times.

Â- Be able to use the ride stop and emergency stop functions effectively and confidently.

Â- Delivering fun and memorable experiences to the guests.

Â- Opening and closing the rides and attractions to guests.

Â- Follow all Health and Safety policies and procedures.

Â- Record all details of the daily operation or a ride or attraction (e.g. downtimes, throughputs and colleague breaks).

Â- Ensure that the daily ride documentation is kept up to date, tidy and accurate.

Â- Handle and lead ride downtimes and emergency situations as and when required.

Â- Ensure clean and safe environment.

Â- This position requires a large time spent standing and talking on positions.

Â- Ability to stay focused at all times, during long shifts and quiet / busy periods in the park.

Â- Any other tasks that may be required from time to time to perform to meet the needs of the business.

Essentials:
Â- Good customer service skills

Â- Good communication skills

Â- Ability to work within a team and on their own

Â- Outgoing and enthusiastic personality and have a passion for guest interaction and communication

Â- Speak and understand English language

Â- Ability to work under pressure and long shift times

Â- Integrity '“ being honest and ethical

Desirables:
Â- Higher secondary or equivalent

Â- 1 year rides and attractions experience in another theme park

Â- Speak and understand Arabic language

Â- Creativity and alternative thinking to develop new ideas for and answers to work related problems

Â- For Operator position training:

- Ability to manage small teams
- Ability to concentrate uninterrupted for long periods of time
- Ability to operate machinery safely and efficiently
- Ability to multi-task
- Ability to oversee the safety of all colleagues and guests at a particular ride or attraction



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