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Receptionist with Facility Management Experience

1 month ago

Dubai, United Arab Emirates Al Ghurair Facility Management Full time

**Job Summary**: The receptionist with Facility Management (FM) experience will act as the first point of contact for visitors and employees, ensuring a welcoming and professional environment. This role requires strong organizational skills, effective communication, and the ability to coordinate FM-related activities efficiently.

**Key Responsibilities**:

- **Reception Duties**:

- Greet visitors, clients, and staff professionally and courteously.
- Manage a multi-line phone system, including answering calls, transferring to appropriate staff, and taking messages.
- Maintain a clean and organized reception area.
- **Administrative Support**:

- Manage and schedule appointments, meetings, and conference rooms.
- Handle incoming and outgoing mail and courier services.
- Maintain visitor logs and issue visitor badges.
- **Facility Management Support**:

- Assist in coordinating FM-related service requests (e.g., maintenance, repairs, cleaning, security).
- Track and update records of FM services, vendor contracts, and supplies.
- Act as a liaison between FM staff and internal teams for facility-related concerns.
- **Customer Service**:

- Address and resolve visitor or employee inquiries related to the facility promptly.
- Collaborate with the FM team to ensure client satisfaction.

**Qualifications**:

- **Education and Experience**:

- Bachelor Degree; additional certification in office administration or FM is a plus.
- Minimum of 2 years of experience as a receptionist, preferably within a facility management environment.
- **Skills and Competencies**:

- Strong verbal and written communication skills.
- Proficiency in MS Office Suite (Word, Excel, PowerPoint, Outlook).
- Familiarity with FM software or ticketing systems (e.g., CAFM).
- Excellent organizational and multitasking abilities.
- Customer service-oriented mindset.
- **Other Requirements**:

- Professional appearance and demeanor.
- Ability to handle sensitive and confidential information.
- Flexible and proactive approach to work

Pay: From AED2,500.00 per month