Call Center Agent

6 months ago


Dubai, United Arab Emirates IBT GLOBAL CALL CENTRE SERVICES LLC Full time

Should have a strong communication skills
- Answering calls from customers professionally and responding to customer inquiries and complaints.
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives.
- Handling and resolving customer complaints on offered services.
- Adhering to all company policies and procedures.

Job Requirements:

- Strong Communication skills.
- Bilingual - English & Arabic speaker
- Ability to work in Rotational shifts.
- Job location: Dubai

**Job Types**: Full-time, Permanent

Pay: AED3,000.00 per month

Application Question(s):

- If selected, Can you join immediately?

**Experience**:

- Call Center: 1 year (required)

**Language**:

- English (required)
- Arabic (required)


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