Itsm Expert

Company Description CNS is a technology company that powers the future by providing digital solutions essential to support all enterprise and human development. While growing and managing a robust pool of supplier-partners for the benefit of our clients has always been a priority, we are constantly re-inventing ourselves. Founded in 1987 with more than 30...

Rackspace Technology is a leading provider of expertise and managed services across all the major public and private cloud technologies. We’ve evolved Fanatical Support to encompass the entire customer journey — providing Fanatical Experience from first consultation to daily operations. Our passionate experts combine the power of proactive, always-on...

Job Description: **Responsibilities**: - Responsible for managing and coordinating the NOC team. The main aim for this coordination is to ensure that the networking system runs efficiently without interruption. - Primarily deals with users, customers, vendors, engineers, and the whole technical team. - Ensures that the systems and technology used are...

Job Description: The Service Assurance consultant provides assurance to Customers and MORO with respect to delivery of Managed Services and the associated deliverables, ensuring delivery to the appropriate standard and quality. To achieve this, this role is responsible for execution of the following activities and associated processes: 1. Service Assurance...

**Job Purpose**: Implement a comprehensive EKFC Information Security working with senior Management that covers Security Policy, Risk identification and Mitigation of Information security controls across all new and existing IT Services to ensure SLA*s are met, GRC process followed. **Key Result Areas**: 1. Root Cause Analysis of IT Security Incidents and...

The Service Delivery Manager provides assurance to Customers and Help AG with respect to delivery of Managed Security Services and the associated deliverables, ensuring delivery to the appropriate standard and quality. **Responsibility**: - Have a full understanding of the scope of delivery for each customer as per the contract and proposal - Identify and...

The Service Delivery Manager provides assurance to customers and Help AG with respect to delivery of Managed Security Services and the associated deliverables, ensuring delivery to the appropriate standard and quality. **Responsibilities** - Have a full understanding of the scope of delivery for each customer as per the contract and proposal - Identify and...

**Job no**: 4412428 **Location**: UAE Dubai Head Office **IT** **Role: Enterprise Solutions Manager** Applicant should have minimum 8+ EBS implementation, Fusion Implementation & support project experience. Package knowledge in Oracle EBS Financials / Oracle Fusion Financials. Over all 10 - 15 years functional experience in Finance, Supply chain and...

The Resident Resource Executive takes responsibility of coordinating for resources that are provided by Help AG to customers to join as part of their organization’s IT security team, for a contractual period. The Resident Resource executive would take part in the entire resourcing lifecycle, starting with requirements alignment with customer, recruiting,...

The Resident Resource Manager takes responsibility as a SPOC for Resources that are provided by Help AG to customers to join as part of their organisation’s IT team, for a temporary period. The Resident Resource Manager takes ownership of the entire resourcing lifecycle, starting with requirements alignment with customer, recruiting, onboarding, contracts...

Company Description About Freshworks Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software that is affordable, quick to implement, and designed for the end user. Headquartered in San Mateo, California, Freshworks has a global team operating from...

**We help the world run better** **We help the world run better** **PURPOSE AND OBJECTIVES** Change has always been part of business, but today’s environment forces us to deal with change - both good and bad - faster than ever before. New technologies are changing how we live and work, and COVID, climate change and geopolitical tensions expose how...