Food Quality Controller

2 weeks ago

Sharjah, United Arab Emirates Dunkin' Full time

**Job Summary**:
**This role is at WonderBee Ice Cream Factory.**
- To drive a quality control function on a day-to-day basis whilst achieving set foods quality and Health and Safety Standards.
- To support the team in ensuring products are produced in line with the set SOP’s and standards in order to achieve the end product complying to Quality and Food safety standards.
- To encourage and develop a culture where Health and Safety is first and foremost with every task carried out, ensuring the safety of those in their control.
- To ensure all products are produced in line with the set HACCP standards and CCP control points are met.
- Liase with DM inspectors during inspections and close out NC’s during inspections
- Complete Daily inspections on food watch.

**Responsibilities**:

- Daily routine online/offline Quality Control checks to ensure product quality & safety.
- Verification of product and process compliance including the CCP verification and managing related check sheets.
- Responsible for daily GMP monitoring throughout the plant which includes site quality inspections, personal hygiene audits, pest monitoring, PPE compliance audit and procedure adherence by operations.
- Verification of quality standards during raw material receiving as per frequency and finished product dispatching process audits.
- Inspection on product attributes / dimensions to make sure the products produced is as per quality / brand specification & regular conduct sensory evaluation / positive release.
- Reporting & escalation of food safety & quality issues with regards to raw materials, work in process & finished products & raising of complaints to concern to Quality Manager.
- Keep record of all trackers, maintain up to date info on timely manner & produce reports as and when required.
- Update and maintain daily KPI records with respect to complaints received & CPMU calculation.
- Date / Product label verification related with raw material, WIP products, finished products and expiry checks.
- Coordinate with concerned departments and help in customer complaint investigation and internal non-conformance issues.
- Coordinate with other depts. / support services to ensure appropriate corrective actions are implemented against the internal audits, daily site quality audits & complaints & are verified on ongoing basis.
- Managing routine / adhoc micro analysis, sample collections for lab testing based on schedule, arranging retests, and follow up with lab & keep tracking. - Performing Verification of internal calibration for equipment’s like temp probes, scales by liaising with the production team as per agreed frequency.
- In the absence of QAM assume full responsibility of the QC activities and perform with mínimal supervision.
- Perform new product monitoring & review of process during new product launches by NPD/Brands.
- Creating date code labels (internal labels, outer labels & final product labels) during product launches/changes.
- In overall, Perform Operational & in-house quality checks, post PPM checks, cleaning verification & product evaluation based on risk assessment without compromising the product quality & food safety.
- Degree in Bachelor of Science
- HACCP LEVEL 3 Certification
- At least one (1) year UAE experience of working in quality control in a Ice cream manufacturing, Bakery, Confectionary or Food manufacturing business.
- Good written and verbal communication skills
- High attention to details
- Basic computer skills, including MS Office
- Knowledge of Health and Safety practices and relevant legislation
- Must have a strong sense of accountability, urgency and be able to meet the requirements from the Municipality
- Documentation and reporting skills

**About Dunkin'**:
Dunkin’ UAE first opened its doors in May 1997 and since then, it has grown to 70 stores across the UAE. The Dunkin’ franchise in the UAE and Kuwait is owned by legal entities under the private office of Sheikh Mohammed Saud Al Qasimi. Our menu has something for every kind of taste bud, from our handcrafted coffee and iced beverages to 50+ varieties of donuts, and an all-day breakfast that consists of bagels, croissants, egg sandwiches, muffins, and other baked goods.We are dedicated to serving high-quality coffee, adhering to strict quality processes. We produce over 30 million handmade donuts per year, locally in our 30,000 sq. ft. Dunkin' factory in Sharjah, to ensure that every donut is fresh, and every single bite is full of flavor.

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