Telesales Agent

6 days ago


Dubai, United Arab Emirates Unique Properties Full time

The Role
ABOUT THE ROLE We are currently seeking a results-driven and enthusiastic Tele-Sales Executive to join our dynamic real estate company based in Dubai. As a Tele-Sales Executive, you will play a pivotal role in generating leads, setting appointments, and driving sales growth through effective outbound calling on leads and data. This position requires exceptional communication skills, a client-centric approach, and a passion for delivering exceptional customer service. DUTIES & RESPONSIBILITIES - Attend Inbound leads and qualify client based on their interest and intent to purchase - Conduct outbound calls to potential customers from provided leads and databases - Understand Dubai real estate and products to handle basic client queries - Effectively communicate the value proposition of our company and offerings to generate leads and appointments - Schedule qualified appointments for field agents to meet with potential clients - Follow up on fresh leads, which are not attended to by the agents as and when when provided - Overall follow up on leads and maintain accurate records of appointments in the CRM system - Provide detailed information to potential clients about our available properties and services - Ensure excellent customer service throughout the sales process, including pre-sales and after-sales support - Address customer inquiries, resolve complaints, and provide guidance to potential clients - Update and maintain client databases and records in the CRM system - Collaborate with the sales team to track and report progress on sales activities - Verify agents’ feedback by calling the leads and gathering proper feedback - Speak with potential prospects on company website chat window and WhatsApp and get their details in order to convert them to a lead - Provide daily / weekly and monthly report to the line manager about work progress - Work in collaboration with lead coordinator to ensure that leads are assigned in timely manner

**Requirements**:

- Bachelor's degree or equivalent - Ability to handle a high degree of stress and pressure - Ability to make an average of 40 - 50 outbound calls per day - Excellent interpersonal and written/verbal communications skills Strong communication skills - Strong phone etiquette - Exceptional organizational and negotiation skills - Ability to work efficiently and accurately in a fast-paced environment - Skilled in use of MS Windows and related Office products - High energy and self-disciplined - Previous experience in a Real Estate environment will be an advantage - Excellent time management skills with the ability to multitask. - Fluent in English - Currently present in Dubai

About the company
For beautiful, high value properties that are built to last, the regions most discerning clients turn to Unique Properties. As a trusted UAE-based real estate company, Unique Properties offers an outstanding portfolio of residential and commercial spaces for sale and leasing. Coupled with this, our impressive and extensive range of services allows us to deliver tailored property solutions within the dynamic and demanding property development hub that is the real estate market of the Middle East. The companys might is bolstered by its pool of seasoned and talented employees, each with a minimum of 3 years of professional experience and an enviable track record of success across the entire real estate value chain. Our consortium of service is renowned for unmatched efficiency and expertise, coupled with a dedication towards customer satisfaction, which has earned us the reputation of being one of the most reliable property companies in the UAE. With Unique Properties, real estate is more than just a transaction: it is a promise to deliver beyond expectation.


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