Restaurant Server

5 months ago


Dubai, United Arab Emirates Coppasta Restaurant Full time

A restaurant server is responsible for providing excellent customer service and ensuring that the dining experience is enjoyable for guests. The job description of a restaurant server typically includes the following responsibilities:
1. Greeting and seating guests: Welcoming guests as they arrive at the restaurant, assisting them with finding suitable seating, and providing menus.

2. Taking orders: Taking food and beverage orders accurately and efficiently, ensuring that any special requests or dietary restrictions are noted and communicated to the kitchen staff.

3. Serving food and beverages: Carrying trays of food and drinks from the kitchen to the table, ensuring that dishes are served at the correct temperature, and promptly delivering any additional items requested by guests.

4. Providing recommendations: Familiarizing yourself with the menu items and being able to provide recommendations on food and beverage choices based on guests' preferences or dietary needs.

5. Maintaining cleanliness: Setting up dining tables, ensuring they are clean and properly set with utensils, napkins, and appropriate condiments. Clearing tables and resetting them for the next guests.

6. Handling payments: Taking payments from guests, processing credit card transactions, and providing accurate change. Ensuring that all payments are handled securely and following the restaurant's cash handling procedures.

7. Resolving guest concerns: Addressing any complaints or concerns raised by guests in a polite and professional manner, and seeking assistance from a manager if necessary.

8. Collaborating with other restaurant staff: Communicating with the kitchen and bar staff to ensure orders are prepared and served correctly and efficiently. Assisting other team members as needed to ensure smooth operation of the restaurant.

9. Upselling and suggestive selling: Actively promoting menu items, daily specials, and desserts to enhance the guest experience and increase sales.

10. Following health and safety guidelines: Adhering to all food safety and sanitation standards, as well as any other regulations set by local health authorities.

These responsibilities may vary depending on the specific restaurant and its atmosphere, but overall, a restaurant server plays a critical role in delivering exceptional customer service and contributing to the overall success of the establishment.

**Experience**:

- server: 1 year (preferred)


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