IT Operations Associate

2 months ago


Dubai, United Arab Emirates Crypto.com Full time

The team comprises of multiple functions from Blockchain Security, Operational Security, Security Governance and Compliance and more. We drive a culture of having a growth mindset and being humble to help everyone achieve their potential. Security and Data Privacy Compliance first strategy which has been at the core of our company. The security team helped to drive us to be the first Crypto company worldwide to achieve ISO27001, ISO27701, ISO22301 and PCI:DSS 3.2.1 (Level 1) certifications. Extremely detailed third party attested by international audit firm SGS and achieved "Adaptive (Tier 4)” - the highest level possible for the US National Institute of Standards and Technology (NIST) Cybersecurity Framework and the latest NIST Privacy Framework as well as SOC2 and many other regional certifications like the Data Protection Trust Mark.

**Responsibilities**:

- Assist the functional teams in the IT Operations division and collaborate with team leaders to ensure seamless and efficient IT operations that support all business units
- Participate in planning related to vendor management and resource allocation within the IT Operations division under the supervision of division leaders
- Contribute towards aligning team goals with corporate business objectives as per directions from management
- Participate in global distribution of IT Operations function, and work with team leaders across regions to support standardization of IT operations and service delivery globally
- Assist in tracking and reporting the status of inventory count and projects related to IT Operations, under the guidance of senior personnel
- Act as a point of contact for escalating issues related to IT Operations impacting different business units
- May occasionally be required to provide outside office hours support on critical IT Operations issues, under guidance from senior personnel

**Requirements**:

- Experience with system installation, configuration and analysis is a plus
- knowledge of networks and cloud computing
- Ability to manage multiple projects
- Outstanding communication skills
- Problem-solving aptitude
- BSc/BA in IT or relevant field

Hybrid

LI-MK1

Empowered to think big. Try new opportunities while working with a talented, ambitious and supportive team.

Transformational and proactive working environment. Elevate employees to find thoughtful and innovative solutions.

Growth from within. We help to develop new skill-sets that would impact the shaping of your personal and professional growth.

Work Culture. Our colleagues are some of the best in the industry; we are all here to help and support one another.

One cohesive team. Engage stakeholders to achieve our ultimate goal - Cryptocurrency in every wallet.

**_ Are you ready to kickstart your future with us?_**

**Benefits**

Competitive salary

Medical insurance package with extended coverage to dependents

Attractive annual leave entitlement including: birthday, work anniversary

Work Flexibility Adoption. Flexi-work hour and hybrid or remote set-up

Aspire career alternatives through us. Our internal mobility program can offer employees a diverse scope.

**About***:
Personal data provided by applicants will be used for recruitment purposes only.



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