Restaurant or Retail Pos Implementation Executive

2 weeks ago


Sharjah, United Arab Emirates QBYTEZ INFOLABS PVT LTD Full time

**Job Overview**:
As a Restaurant or Retail POS Implementation Executive at GCC (Gulf Cooperation Council), you will be responsible for overseeing the successful implementation of Point of Sale (POS) systems specifically designed for the restaurant or retail industry within the GCC region. Your role will involve working closely with clients in the restaurant or retail sector across the GCC countries to understand their unique business requirements and ensure a seamless transition to the new POS solution. This position requires a highly organized, customer-focused individual with technical expertise in POS systems and a deep understanding of the restaurant or retail business processes in the GCC market.

**Key Responsibilities**:

- Project Planning: Develop comprehensive implementation plans, timelines, and resource allocation strategies tailored to the GCC restaurant or retail industry to ensure successful POS system deployment.
- Client Interaction: Engage with restaurant or retail clients in the GCC region to gather POS system requirements, understand their operational workflows, and provide customized solutions that align with local market practices.
- Coordination with Cross-Functional Teams: Collaborate with internal teams such as sales, customer support, IT, and developers to ensure all aspects of the POS implementation for GCC clients are addressed effectively and comply with regional regulations.
- Technical Expertise: Possess an in-depth understanding of restaurant or retail-specific POS systems, hardware, software configurations, and integrations prevalent in the GCC market to offer expert guidance and advice to clients.
- Testing and Quality Assurance: Oversee rigorous testing processes that consider regional requirements to ensure the accuracy, functionality, and reliability of the restaurant or retail POS system before deployment.
- Training and Support: Develop comprehensive training materials tailored to the GCC market and conduct training sessions for restaurant or retail clients and their staff to familiarize them with the new POS system. Provide ongoing support and troubleshooting assistance post-implementation.
- Issue Resolution: Identify and resolve any technical or operational issues specific to the GCC market that arise during the restaurant or retail POS implementation promptly to ensure smooth business operations for clients.
- Documentation: Maintain detailed documentation of the entire POS implementation process, including project progress, client communications, and GCC-specific configurations.
- Continuous Improvement: Regularly assess and analyze the effectiveness of restaurant or retail POS implementation processes in the GCC region and contribute to enhancing efficiency and customer satisfaction.
- GCC Market Knowledge: Stay updated with the latest trends and advancements in the restaurant or retail POS industry within the GCC countries to recommend innovative solutions and best practices to clients.

**Requirements**:

- Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field.
- Proven experience in project management and successful implementation of restaurant or retail-specific POS systems in the GCC market.
- Strong technical acumen and understanding of restaurant or retail-specific POS hardware, software, and integrations prevalent in the GCC region.
- Excellent communication skills, both written and verbal, to interact effectively with clients and internal teams in the GCC countries.
- Deep knowledge of restaurant or retail business processes and operations within the GCC market.
- Problem-solving and analytical abilities to identify and resolve technical and operational challenges specific to the GCC market.
- Ability to multitask, prioritize tasks, and work under pressure to meet tight deadlines.
- Previous experience in the restaurant or retail industry in the GCC region is highly desirable.
- Willingness to travel within the GCC countries for on-site client visits as required.

**Salary**: AED2,000.00 - AED5,000.00 per month

Ability to commute/relocate:

- Sharjah: Reliably commute or planning to relocate before starting work (required)

**Language**:

- ENGLISH AND ARABI (required)

License/Certification:

- DRIVINH LICENSE IN UAE (required)

Application Deadline: 20/08/2023
Expected Start Date: 04/09/2023


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