Retail Analytics Manager

3 days ago

Dubai, United Arab Emirates Citi Full time

**Job Purpose**:
At a more specialized level, the role requires strong skills and experience in Retail Analytics and related techniques.

**Job Background/context**:
The Citi Data & Analytics team is a global community that objectively connects and analyzes information, to create actionable intelligence for our business leaders. This fast-paced role identifies fact based opportunities for revenue growth in partnership with the businesses. This advanced function balances customer needs, business strategy, and profit objectives using best-in-class and relevant analytic methodologies. To accomplish this, the group focuses on linkages of information, cutting-edge tools, advanced analytics and statistical modelling. Key focus areas include web analytics, digital lead generation and conversion, campaign tracking, big data analytics, modelling, profitability analysis and real-time data integration.

The Retail Analytics Manager will work within the Middle East data & analytics team, to support next generation capabilities that include but are not limited to advanced analytics, machine learning, artificial intelligence and latest technologies. In addition to these technical elements of the role, the incumbent will also provide significant expertise on business drivers, financials, credit risk management and risk-revenue trade off, as well as project management.

**Key Responsibilities**:

- Drive data & analytics initiatives across Retail, client experience, Retail sales, adopting solutions based on data & analytics, leading to business profitability and customer growth.
- Focus on projects driving the key KPIs of the wealth business - CG+ Acquisition, Profiling and Investment Penetration
- Use Machine learning / Statistical techniques to analyze large sets of customer data and produce actionable insights
- Work on projects that promote data based decision across business strategy, product design, campaign management & customer service
- Identify innovative data sources
- Enhance data collection procedures to include information that is relevant for building analytics systems
- Take ownership of data extraction, processing, cleansing, and verifying the integrity of data used for analysis
- Work with complex databases
- Understand business priorities and work out data driven solutions, create significant value addition
- Proactively seek out best practices and adopt the same in day to day functioning
Take a leading role in managing retail analytics and support the retail business team in achieving the goals.
- Incorporate learnings from past campaigns into future campaigns, by providing timely and comprehensive campaign intelligence
- Hypothesis generation creating a constant test cycle for the business with the primary end goals being to increase new to bank customer acquisitions, credit card usage of existing customers and cross sell of new products to the existing base, in that order
- Prepare financial projections related each initiative in order to measure the bottom-line impact at a customer and at a project level
- Expand Citi’s prospect base across liability products
- Support regional technology implementation for Analytics infrastructure projects

Support the Retail analytics lead and Head of Data & Analytics in strategic projects - locally and regionally.

**Development Value**:

- This is an amazing opportunity to learn the whole spectrum of PBWM sales and products with the added advantage of analytics coverage/exposure that is a primary in this role. This role offers an opportunity to work on best-in-class products and provide services to our customers by leveraging Citi's unparalleled global network thereby enabling you to grow a great career
**Knowledge/Experience**:

- At least 5-7 years’ experience in data science
- Good applied statistics skills, such as distributions, statistical testing, regression
- Experience in P&L drivers and Financials
- Experience in Retail and wealth Analytics
- Scorecard development & modeling
- Experience in Consumer Banking - Wealth experience preferred
- Knowledge in Digital Data & Analytics and Cards analytics
**Skills**:

- Strong communication and presentation/story telling skills at senior forums.
- Excellent understanding of machine learning techniques and algorithms
- Proficiency in data visualization and scripting / programming languages - SQL/SAS/SQL/R/Python/PySpark
- Digital marketing analytics and related technologies
- Profitability drivers, Financial projections and P&L preparation
- Advanced Excel usage
- Exposure to Hadoop / NoSQL / EAP databases preferred
- Project Management
- Senior Stakeholders Management

**Qualifications**:
Bachelor's degree in Statistics, Finance, Mathematics, Engineering, Operations Research or other related fields, where Master’s degree in any of these fields or an MBA are preferred

**Competencies**:

- Excellent verbal and written communication skills and the ability to interact professionally with non-technical partners

  • Retail Solution Architect

    7 months ago

    Dubai, United Arab Emirates YALLO Retail Full time

    Location- Dubai- Discipline: - Oracle Retail, Retail & E-commerce, Omnichannel, Logistics & Supply Chain- Job type: - Contract- Job ref: - 32254- Published: - 1 minute ago**Location**:Dubai (preferred) / remote (possible) **Start**: ASAP **Duration**:1 year contract **Job Overview** **Responsibilities** - Collaborate with business stakeholders to...

  • Assoc. Manager-data Analytics

    2 weeks ago

    Dubai, United Arab Emirates Majid Al Futtaim Full time

    JD - Associate Manager - Data Analytics **Role Purpose**: The Associate Manager - Data Analytics is responsible for supporting on developing and executing our Analytics Delivery and Insights roadmap, in close collaboration with our product owners, data scientists and data engineers who are spearheading the Advanced Analytics transformation across Majid Al...

  • Assoc. Manager-data Analytics

    2 weeks ago

    Dubai, United Arab Emirates Majid al Futtaim Properties Full time

    JD - Associate Manager - Data Analytics **Role Purpose**: - The Associate Manager - Data Analytics is responsible for supporting on developing and executing our Analytics Delivery and Insights roadmap, in close collaboration with our product owners, data scientists and data engineers who are spearheading the Advanced Analytics transformation across Majid...

  • Manager - Financial Analytics

    2 weeks ago

    Dubai, United Arab Emirates Majid al Futtaim Properties Full time

    Majid Al Futtaim invites you to join us in our quest to create great moments for everyone, everyday! We are the leading shopping mall, residential communities, retail and leisure pioneer across the Middle East, Africa and Asia, serving over 560 million visitors a year. For the past two decades, we have shaped the consumer landscape across the region,...

  • Manager - Financial Analytics

    2 weeks ago

    Dubai, United Arab Emirates Majid Al Futtaim Full time

    Majid Al Futtaim invites you to join us in our quest to create great moments for everyone, everyday! We are the leading shopping mall, residential communities, retail and leisure pioneer across the Middle East, Africa and Asia, serving over 560 million visitors a year. For the past two decades, we have shaped the consumer landscape across the region,...

  • Assistant Manager

    2 weeks ago

    Dubai, United Arab Emirates Seintiv Talent Solutions Full time

    Assistant Manager / Manager - Ecommerce Analytics We are hiring Assistant Manager / Manager - E commerce Analytics for one of our Retail clients. **Job Location**: Dubai **Experience**: 5-9 years - Understanding of Retail & Ecommerce - Experience in Google Analytics, Product ranking, web scraping - Experience in Adobe Site Catalyst/ Insights, FB/Insta Ad...

  • Retail Buyer

    2 weeks ago

    Dubai, United Arab Emirates FirstCry Retail Full time

    Firstcry Retail DWC-LLC Dubai is looking for a **Retail Buyer / Category Manager E-commerce** with the primary responsibility of determining buying requirements and creating buying plans for assigned categories, as per the following requirements: **Job location**: Dubai South, UAE **Responsibilities**: - Collaborate with cross-functional teams (marketing,...

  • Retail Architecture

    6 days ago

    Dubai, United Arab Emirates Retail Design International Full time

    **Role**:Manager/Lead/Head Architect **Location**:UAE (Dubai) **Reporting to**:Director Offering an exciting opportunity for an experienced Senior Architect - Retail Design* to join the expanding team, this individual should have the ability to help conceive and implement concepts, guidelines, and strategies in various creative projects and oversee them...

  • Retail Manager

    1 week ago

    Dubai, United Arab Emirates GLOBE GROUP Full time

    A reputable group of companies with various businesses in Fabric, Fashion and Uniforms is looking for a well experienced **Retail Manager**. Preferably on **Own Visa** and **UAE Driving License** is mandatory. **Duties & Responsibilities**: - Organize all store operations and allocate responsibilities to personnel - Supervise and guide staff towards...

  • Head of Retail Design

    1 week ago

    Dubai, United Arab Emirates Retail Design International Full time

    **Role**:Lead/Head Architect **Location**:UAE (Dubai) **Reporting to**:Director Offering an exciting opportunity for an experienced Senior Architect - Retail Design* to join the expanding team, this individual should have the ability to help conceive and implement concepts, guidelines, and strategies in various creative projects and oversee them to...

  • Retail Manager

    3 weeks ago

    Dubai, United Arab Emirates Surfaces Furnishing Full time

    **Job Title**: Retail Manager - Furnishings and Curtains **Location**: Dubai **Company Overview**: Surfaces Furnishings LLC is a premier provider of high-quality furnishings, curtains, and interior solutions. We are seeking a visionary Retail Manager to lead and grow our retail operations, ensuring long-term success and profitability. **Key...

  • IT Manager Retail Industry

    3 months ago

    Dubai, United Arab Emirates Apparel Group Full time

    **Key Responsibilities**: - **IT Infrastructure Management**: Oversee and maintain the organization’s hardware, software, networking, and POS systems, ensuring mínimal downtime and high performance. - **Retail-Specific Systems**: Implement and manage retail management systems, including ERP, CRM, POS, and inventory management, ensuring alignment with...

  • Emirati Retail Merchandiser

    2 weeks ago

    Dubai, United Arab Emirates RETAIL PERFORMANCE EXCELLENCE LLC Full time

    **Retail Performance Excellence LLC**: - Your Ideal Partner For FMCG & CPG Merchandising Services; Creative, Knowledgeable & Motivated to achieve results in this ever-evolving market. We are seeking a motivated and detail-oriented EMIRATI Retail Merchandiser to join our team. The Retail Merchandiser will be responsible for managing product displays and...

  • Sales Manager-retail Fitout

    4 days ago

    Dubai, United Arab Emirates insides retail solutions Full time

    We are currently looking for a **Sales /** **Business Development Manager for Luxury retail fitout** with Demonstrable track record in sales performance to join its expanding team to be part of its growth journey. Applicant must be _**smart ,positive thinking, self-driven, go getter**_ and possibly have a strong network and connections for the various...

  • Business Analytics Manager

    2 weeks ago

    Dubai, United Arab Emirates Majid Al Futtaim Full time

    Majid Al Futtaim invites you to join us in our quest to create great moments for everyone, everyday! We are the leading shopping mall, residential communities, retail and leisure pioneer across the Middle East, Africa and Asia, serving over 560 million visitors a year. For the past two decades, we have shaped the consumer landscape across the region,...

  • Analytical Consultant, Marketing Technology, Retail

    2 weeks ago

    Dubai, United Arab Emirates Google Full time

    Minimum qualifications: - Bachelor's degree or equivalent practical experience. - Experience in statistical analysis using tools such as Python, SQL, etc. - Ability to speak and write in English fluently. Preferred qualifications: - Experience in working with hybrid advertisers (e.g., web and app). - Fluency in Google's measurement tools (e.g., Google...

  • Customer Relationship Officer

    7 months ago

    Dubai, United Arab Emirates Retail Luxury Full time

    **Responsibilities**: - Manage and maintain the CRM database, ensuring data accuracy and integrity. - Monitor campaign performance and report on key metrics such as open rates, click-through rates, and conversion rates - Develop personalized communication strategies to enhance customer engagement and loyalty. - Implement loyalty programs and initiatives to...

  • Assistant Manager

    7 months ago

    Dubai, United Arab Emirates Nathan & Nathan Human Resources Full time

    Our client is abrand leader in the mattress industry in the Middle East and is looking to hirea Retail Assistant Manager to handle their showrooms in Dubai. **Requirements**: - Assistant Manager shall be responsible for sales and collection targets in the given territory for retail outlets. Should have experience in handling Company Showrooms and their...

  • Business Analytics

    7 months ago

    Dubai, United Arab Emirates YALLO Retail Full time

    Location- Dubai- Job type: - Permanent- Job ref: - 32485- Published: - about 2 hours ago**Job Summary**: This is a fantastic opportunity for an experienced Logistics & Fulfilment technologist to join YALLO Retail and work across one/more of our coveted client projects within the Middle East region, solving some fantastic transformation challenges. This...

  • Manager - Analytics

    2 weeks ago

    Dubai, United Arab Emirates Al-Futtaim Full time

    Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United A”rab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across...