Assistant Marketing and Communications Manager

3 weeks ago

Dubai, United Arab Emirates Hilton Full time

The PR and marketing functions within Hilton Worldwide play a vital role in ensuring the company remains one of the most recognised and reputable brands in the industry. Adhering to company strategies, the PR and marketing team collaboratively works with a number of on-property disciplines as well as several central functions such as Brand and Operations, Strategic Partnerships, Loyalty Marketing, Food and Beverage, Legal, Sales, and Corporate Communications as part of the wider Commercial Services Function.

**What will it be like to work for this Hilton Worldwide Brand?**

Hilton Worldwide is a leading global hospitality company, spanning the lodging sector from luxury and full-service hotels and resorts to extended-stay suites and focused-service hotels. For 95 years, Hilton Worldwide has been dedicated to continuing its tradition of providing exceptional guest experiences. The company’s portfolio of 12 world-class global brands comprises more than 4,250 managed, franchised, owned and leased hotels and timeshare properties, with more than 700,000 rooms in 93 countries and territories, including Hilton Hotels & Resorts, Waldorf Astoria Hotels & Resorts, Conrad Hotels & Resorts, Canopy by Hilton, Curio - A Collection by Hilton, DoubleTree by Hilton, Embassy Suites Hotels, Hilton Garden Inn, Hampton Hotels, Homewood Suites by Hilton, Home2 Suites by Hilton and Hilton Grand Vacations. The company also manages an award-winning guest-loyalty program, Hilton HHonors.

In exceptional destinations around the globe, Waldorf Astoria Hotels & Resorts reflect the culture and history of their extraordinary locations, as well as fresh, modern expressions of Waldorf Astoria's rich legacy. Waldorf Astoria provides guests the exceptional environment and the personalized attention of true Waldorf service that creates a singular experience.

If you understand the value personalized attention and know how to treat even the most extraordinarily different experiences with the same rich level of customer service, you may be just the person we are looking for to work as a Team Member with Waldorf Astoria Hotels & Resorts. Because it’s with Waldorf Astoria Hotels & Resorts where we promise our Guests a single rich, experience at every extraordinary place they visit.

**What will I be doing?**

With the hotel’s strong brand presence and reputation in the global market, this position plays an important role in assisting the Line Manager in achieving key objectives in line with the annual PR and marketing plan, current initiatives and relevant activities relating directly to the hotel.

The PR and marketing team performs an integral role in bringing together all function areas to ensure commercial targets are heightened.

The role involves managing individual projects relating to marketing, media relations and internal communications and performing day-to-day administrative duties.

Specifically, an Assistant PR & Marketing Manager will perform the following tasks to the highest standards:
**KEY SUCCESS FACTORS**:
1. Support the development and implementation of hotel PR, social media, marketing campaigns and promotional activities as well as internal and external communication requirements

2. Support the Line Manager with generating revenue for the hotel across all departments in line with annual PR, social media and marketing strategies and agreed budgets. This should include an analysis of key source markets and acting as the liaison with any source market PR agencies.

3. Execute research to obtain market and competitive insights to support and create PR, social media and marketing opportunities and positive media coverage

4. Support and assist the Line Manager in strengthening and building strategic customer, partner and media relationships

5. Awareness of Hilton Worldwide’s global story - along with brand and corporate key messages which must form the backdrop of all communications.

**Business Function**
- Coordinate and assist with delivering all agreed hotel PR, social media and marketing strategies and monitor on-going PR, social media and marketing campaigns performance and reporting as directed by the Line Manager
- Support the Line Manager by developing and implementing promotional activity, collateral and in-house merchandising as well as maintaining the hotel’s media library to include video, film and press coverage archives
- Create, develop and market key events for the hotel, especially during key business periods
- Promote and communicate effectively the hotel’s commercial activities to the media covering all food and beverage, spa, rooms and event promotions.
- Work closely across all hotel departments, seeking proactive opportunities and planned promotions to address specific business challenges, as required
- Support all internal communication activities including, but not limited to, regional and area updates, press release writing, newsletters and drafting speeches for company executives and as

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