Manager (Quality Audit, Billing & Compliance)

5 months ago


Dubai, United Arab Emirates TPA Full time

Manage day-to-day governance of the functions alongside the department leads
- Identify potential improvements to maximise efficiency and reduce risk, and make recommendations to reporting manager
- Set targets and measure performance against these
- Proactively own responsibility of escalations and issues related to the teams
- Provide extensive support and guidance to Regional and International teams on Middle East & Africa operational queries and requirements.
- Maintain issue log to identify gaps and opportunities for process improvements
- Support with internal and external audits
- Stays updated with the regulatory requirements with the markets and impart inter-department training when needed.
- Liaise with senior representatives of clients, brokers, and internal stakeholders
- Closely partner with regional sales and client management teams to provide advice, support and guidance on all related and relevant matters.
- Establish and maintain relationships with key stakeholders
- Plan and coordinate the operational activities to guarantee optimal performance of the departments
- Partner with other operational leads to ensure alignment and development of service capabilities
- Oversee multiple projects including planning, approvals, testing and release management
- Minimum Bachelor's degree
- Excellent English written and oral communication skills
- Minimum of 5 years people management and reporting experience is required
- Exceptional organizational and time-management focus
- Independently responds to inquiries, grievances, complaints, or appeals ranging from routine to severe complexity.
- High proficiency in MS office, excel in particular
- Great rapport building and communication skills
- Strong problem solving, leadership skills, analytical and decision-making skills
- Minimum of 3 years’ experience of the Middle East insurance market
- Ability to organise, prioritise and manage workflow to meet individual and team production standards
- Attention to detail, with high level of accuracy
- Ability to work under pressure/own initiative
- Good analytical skills
- Customer focused with developed problem-solving abilities and a proactive approach to proposing/implementing process improvements

**Job Types**: Full-time, Permanent

Pay: AED15,000.00 - AED20,000.00 per month

Ability to commute/relocate:

- Dubai: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- Do you have experience in medical insurance / TPA handling quality audit, billing, compliance and policy management?

**Education**:

- Bachelor's (preferred)

**Experience**:

- Management: 5 years (preferred)
- reporting: 5 years (preferred)
- Insurance industry: 5 years (preferred)
- TPA: 5 years (preferred)
- managerial in insurance company: 5 years (preferred)
- Quality Audit in medical insurance: 5 years (preferred)
- Compliance in medical insurance: 5 years (preferred)
- Policy management in medical insurance: 5 years (preferred)
- Billing in insurance: 5 years (preferred)


  • Audit Manager

    5 months ago


    Dubai, United Arab Emirates Financial Audit Authority Full time

    1. Conduct advanced evidence-based audit analysis using complex, but relevant methodologies and approaches to derive insights, improvement measures, and recommendations to support Senior Management’s decision making. 2. Responsible for Audit plan preparation based on the approved methodologies. 3. Responsible for Audit exection (segment understanding,...

  • Billing Supervisor

    6 months ago


    Dubai, United Arab Emirates NMC Healthcare Full time

    Supervises the Billing department and is responsible for the overall direction, coordination and evaluation of this department. Supervisor responsibilities are carried out in accordance with the organization’s policies and procedure. Responsibilities include training employees, planning, assigning and directing work, appraising performance, rewarding and...


  • Dubai, United Arab Emirates Agile Consultants Full time

    Services**Compliance & Quality Manager**: **Location**:Dubai - **Salary**:Up to AED 20,000**Job Code**: 066/001/290 - **Industry**:Manufacturing - **Job Summary**: Managing and guiding Compliance and Quality across the business unit. This remit of responsibility mainly consists of ensuring a culture that is in line with the Group Code of Conduct measuring...

  • Billing Manager

    5 months ago


    Dubai, United Arab Emirates Parsons Full time

    **Billing Manager** Dubai, UAE Parsons is looking for an amazingly talented **Billing Manager **to join our team! In this role you will get to **play a crucial role in supporting their overall client billing function and ensuring accurate and timely invoicing and collections processes.** **What You'll Be Doing**: - Oversee the billing process and ensure...

  • Mena Amps

    5 months ago


    Dubai, United Arab Emirates Q-Express Documents Transport Full time

    Fluent English written and verbal skills Experience in roles such as Account Management, Sales, Consulting Marketing/Merchandising roles, Program or Project Management roles Experience building relationships with external stakeholders, identifying business opportunities for clients and increasing adoption and utilization of company products Comfortable using...

  • Legal, Quality

    2 months ago


    Dubai, United Arab Emirates Saeed Lootah Foundation Full time

    **About Us**: We are dedicated to upholding the highest standards of legal, quality, and compliance practices. We are committed to creating a culture of excellence, ensuring that all our operations meet rigorous legal and quality standards while fostering continuous improvement. We are seeking an experienced and highly motivated Governance Manager for...

  • Billing Manager

    5 months ago


    Dubai, United Arab Emirates Talent Pal Full time

    **Billing Manager** Dubai, UAE Parsons is looking for an amazingly talented **Billing Manager **to join our team! In this role you will get to **play a crucial role in supporting their overall client billing function and ensuring accurate and timely invoicing and collections processes.** **What You'll Be Doing**: - Oversee the billing process and ensure...

  • Audit Intern

    7 months ago


    Dubai, United Arab Emirates AMA Audit and Tax Advisory Full time

    **Audit Intern** **Position Overview**: **Key Responsibilities**: - **Assist in Audit Procedures**: Collaborate with senior auditors to conduct various audit procedures, including substantive testing, analytical procedures, and compliance testing. Gain hands-on experience in examining financial records and identifying areas of risk or non-compliance. -...


  • Dubai, United Arab Emirates Zayed University Full time

    **The Opportunity** Under the directions of the CSD Director, the Quality & Compliance Coordinator will develop and implement the Quality Management System. The incumbent will assist in keeping keep ZU managers and users informed and advised of strategic issues and organizational performance against allocated line report Action Plans and delegated scope of...


  • Dubai, United Arab Emirates Zayed University Full time

    **The Opportunity** Under the directions of the ITD Director, the Quality & Compliance Coordinator will develop and implement the Quality Management System. The incumbent will assist in keeping keep ZU managers and users informed and advised of strategic issues and organizational performance against allocated line report Action Plans and delegated scope of...


  • Dubai, United Arab Emirates AccuMed Full time

    Criteria for the role: - Will report to the Operations Director. - Must have end-to-end experience in all RCM functions (Pre-registration, Billing, CRU, Coding, Denial Management, Claims, etc.). - Must be a certified coder (CPMA, CPC, or CCS). - Should have a solid understanding of auditing claims based on UAE guidelines. - Must be willing to travel to...


  • Dubai, United Arab Emirates coty Full time

    ROLE AND DEPARTMENT This role is responsible for end-to-end internal & external audit functions for all Middle East entities and consolidations, with additional ownership and responsibility for Treasury, Master Data, and tax. The role reports directly to the Regional Legal Entity Controller, Middle East. THE ROLE **In this role you will be responsible...

  • Audit Finance Manager

    3 weeks ago


    Dubai, Dubai, United Arab Emirates Skill Farm Full time

    Job Title: Audit Finance ManagerJob Summary: We are seeking a highly skilled Audit Finance Manager to join our team at Skill Farm. The successful candidate will be responsible for identifying opportunities to prevent and detect revenue leakage, conducting internal audits, and investigating instances of fraud and misconduct.Responsibilities:Identify...


  • Dubai, United Arab Emirates SGS Full time

    Company Description SGS is the world’s leading inspection, verification, testing and certification company. SGS is recognized as the global benchmark for quality and integrity. With more than 97,000 employees, SGS operates a network of over 2,600 offices and laboratories around the world. **Job Description**: **PRIMARY RESPONSIBILITIES** The Billing...


  • Dubai, United Arab Emirates Dexterous Full time

    **Job Title**: Telecoms Billing Manager **Location**: Dubai, UAE **Company**: Dexterous DMCC **About Us**: Dexterous DMCC is a global leader in the telecom and commodities sectors. We are looking for a skilled Telecoms Billing Manager to oversee and manage all aspects of our telecom billing processes, ensuring accuracy, efficiency, and compliance with...


  • Dubai, Dubai, United Arab Emirates Talent Bridge HR Consultancy Dubai Full time

    Seeking a seasoned Compliance and Governance Manager to lead our quality management initiatives in Dubai.Key Responsibilities:Develop and implement a robust compliance framework aligned with international standards.Oversee ISO certification and ensure continuous compliance.Lead Six Sigma initiatives to enhance process efficiency and reduce operational...


  • Dubai, United Arab Emirates The Emirates Group Full time

    Job Outline: - Lead a comprehensive strategy aimed at achieving optimal onboard quality and supplier performance across various metrics for food safety, halal and quality compliance, best practices standards as well as onboard and supplier audit programs. - Lead and develop quality standards including but not limited to audit procedures, food safety, halal...

  • Audit Quality Manager

    5 months ago


    Dubai, United Arab Emirates CK Search Global Full time

    This is a rare opportunity for an experienced audit assistant manager or 1st year manager to move into a hugely varied audit quality role. You will be working with the fantastic and highly internationally experienced audit quality director of one of the world’s largest and most successful audit firms. As such this is an outstanding opportunity to launch...


  • Dubai, United Arab Emirates ABB Full time

    **Quality and Trade Compliance Manager**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions. Together, we are embarking on a journey where each and every...


  • Dubai, United Arab Emirates bellaroma Specialist Hospital Full time

    **Overview**:Bella Roma Specialty Hospital, a leading healthcare institution dedicated to excellence in patient care, is actively seeking a highly qualified Senior Healthcare Accountant with extensive audit experience. This pivotal role involves ensuring the financial integrity of our hospital setting through meticulous financial management, compliance with...