Reservation & Ticketing Executive

1 week ago


Dubai, United Arab Emirates ZEAL TOURS AND TRAVELS Full time

Scheduling flights based on customer needs and available flights, including checking weather conditions and making changes as needed
- Communicating with customers to answer questions about tickets, pricing, or flight schedules
- Collecting payment from customers for airline tickets, including cash, credit card transactions, cheques, or money orders
- Entering customer information into a computer system to issue tickets or update records
- Ticketing agent jobs that involves processing electronic ticketing requests for customers or agents over the phone
- Explaining airport rules and procedures to passengers prior to boarding flights
- Processing refunds for lost or damaged tickets or reservation errors
- Explaining applicable fees and taxes for each ticket
- Processing boarding passes and checking identification of passengers prior to allowing them to enter the airport terminal
- Able to make accurate bookings for customers.
- Calculate expenses and write and sell tickets to the passengers.
- Help passengers by answering questions on travel arrangements.
- Help passengers to plan for their trips.
- Help to make and confirm reservations.
- Provide good customer service.
- Re-book tickets and other arrangements
- Capable to work in a busy environment.

Pay: AED1,999.00 - AED2,999.00 per month

Ability to commute/relocate:

- Dubai: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- Ticketing: 2 years (preferred)

**Language**:

- English & Arabic (preferred)

License/Certification:

- IATA (preferred)

Application Deadline: 31/08/2023



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