Housekeeping Order Taker
10 hours ago
**HOUSEKEEPING ORDER TAKER**:
**Job ID **:1273
**Location **:Dubai - United Arab Emirates
**Industry **:Hospitality / Tourism / Recreative
**Functional Area **:Functional Area
AED 1,500.00
**Other Benefits **:Service charge. accommodation. transportation. medical insurance. flight ticket. meals
**GCC Driving License **:no data
**Description:
- A Guest Relation Manager ensures that all guests will be provided an optimum service to ensure a memorable and genuine experience. Responsibilities include:
- Ensure and provide flawless. upscale. professional and high class guest service experiences
- Analyse customer feedback and provide strategic direction to continuously improve overall rating
- Respond to guests needs and anticipate their unstated ones
- Expect and react promptly to guests? requirements and inquires
- Actively listen and resolve guests? complaints
- Oversee and coordinate all arrivals and departures of special guests (VIPs. SAs etc)
- Coordinate and manage communication between guests and staff and follow up to ensure complete service recovery
- Promote all amenities. conveniences and programs offered
- Direct. coach and manage guest relations team to ensure all standards and operating procedures are adhered to
- Appraise team?s performance and produce reports
- Examine activities logbook. assign tasks appropriately and impl
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