System Analyst Retail Ikea

3 weeks ago

Dubai, United Arab Emirates IKEA Full time

**Company description** Job Requisition ID**:152412

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day

**Job description**

**Location : IKEA, Jebel Ali**

**Overview of the role**

With emphasis on implementing various Service Packs & Hot Fixes and various IT tools for the IKEA stores within the UAE, Qatar, Egypt and Oman with clearly defined business process & working methods that are in line within the IKEA concept & Al-Futtaim Group’ framework and guidelines.

**What you will do**

SOLUTION SCOPING
- Collaborate with other Functional Leads - Project Execution to deliver a seamless global project execution model. Gather and effectively use data to deliver continuous improvement.
- Ensure on time delivery, quality and cost effectiveness of all functional MS NAV/Business Central projects and enhancement activities to ensure that it is delivered within the guidelines of the delivery methodology.
- Analyze and contribute to functional specifications provided by business users and produce technical specifications in line with agreed standards.
- Ensure completeness of technical requirements and functional architecture analysis for the design and implementation of the solution while identifying the gaps or challenges (if any).

DIGITAL & MULTI-CHANNEL RETAILING
- Manage & implement quarterly Service Packs & Hot Fixes with no or mínimal impact to the day to day business operations in all 3 countries.
- Support the MV Microsoft Dynamics NAV/Business Central, Microsoft CRM 365, Qlik Sense, Online Checkout - the IKEA IT infrastructure - ensuring all departments and functionalities are utilized to the full.
- Digital solution integration with MV Microsoft Dynamics NAV, Dynamics 365
- Implement the Global-IKEA and Al-Futtaim Group’ strategy through delivering the global e-Commerce & One-Web platform to support multi-channel sales, direct to customers and Promoting B2B (Business 2 Business) sales

PRINCIPAL TOOLS & RELATION
- Work closely with Global support team for all centralized IT tools (EDI, IKEA Web, e-Commerce, MS-NAV, CRM365, IKEA Intranet) which are owned and provided by the principal to ensure effective implementation and seamless integration.

BUSINESS OPERATIONAL SUPPORT
- Provide efficient users’ & operational support for all local & international retail functions (Stores, Pickup Points, Service Office, E-Commerce, Central Unit) and External warehouse operations
- Conducts gap analysis and uses analytical skills to identify root cause and assist with problem management.
- Closely work with IKEA & Inter-IKEA Global IT team to support/rollout principle provided tools for co-workers & our customers
- Manage and prioritize support tickets in request system (Jira) to meet agreed Service Level Agreements
- Administer all on premise SQL databases to ensure there is continuous Performance Tuning, Query Optimization, using Performance Monitor, SQL Profiler and other related monitoring/troubleshooting tools.

AUDIT & COMPLIANCE
- Work/Administer various ETL activities also ensuring proper documentations/approvals are in place.

**Required skills to be successful**
- Excellent analytical, interpersonal skills and has individual accountability
- Make functional recommendations for installation, modifications and custom development for NAV projects
- Communicate effectively in all mediums and to all levels within the organization
- Excellent verbal and written communication skills in English.
- Should be highly process oriented, desire to learn and ability to implement them swiftly.
- Should possess great troubleshooting skills and a good team player, highly motivated and ambitious
- Customer focused by staying current on emerging Microsoft technologies and 3rd party software solutions.
- Experience to work in fast paced environment in Agile methodologies

**What equips you for the role**
- 7+ years of experience supporting Microsoft Dynamics NAV / D365 Business Central
- Proficient on the following MS Dynamics NAV/Business Central Modules: Inventory & Stock, Warehousing, Financial & Costing knowledge, Sales Module, Customer Relations and After Sales functions
- Demonstrable

  • System Analyst Retail Ikea

    1 week ago

    Dubai, Dubai, United Arab Emirates IKEA Full time

    Company description Job Requisition ID**:152412Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare;...

  • System Analyst

    3 days ago

    Dubai, United Arab Emirates IKEA Full time

    **Company description** Job Requisition ID**:155748 Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and...

  • System Analyst Jobs in Dubai | IKEA

    2 months ago

    dubai, United Arab Emirates IKEA Full time

    1- System AnalystJob: Full TimeLocation: Dubai, UAEDescription:You manage all existing and new business applications to support the IKEA business strategy across all territories that fall under the Al-Futtaim Group. You are responsible for working with the clients on Microsoft Dynamics NAV engagements including new system implementations, upgrades, and/or...

  • System Analyst Jobs in Dubai | IKEA

    3 weeks ago

    dubai, United Arab Emirates IKEA Full time

    1- System AnalystJob: Full TimeLocation: Dubai, UAEDescription:You manage all existing and new business applications to support the IKEA business strategy across all territories that fall under the Al-Futtaim Group. You are responsible for working with the clients on Microsoft Dynamics NAV engagements including new system implementations, upgrades, and/or...

  • System Analyst Jobs in Dubai UAE 2023 | IKEA Careers

    3 weeks ago

    dubai, United Arab Emirates IKEA Careers Full time

    System Analyst Jobs in Dubai UAE 2023 | IKEA CareersFor More Top Organization Jobs Click HereDescription:Responsible for working with retail Clients on Microsoft Dynamics NAV engagements including new system implementations, upgrades, and/or extensions of existing applications. The ability to scope out work, manage/oversee other resources on Projects....

  • System Analyst Jobs in Dubai UAE 2023 | IKEA Careers

    2 months ago

    dubai, United Arab Emirates IKEA Careers Full time

    System Analyst Jobs in Dubai UAE 2023 | IKEA CareersFor More Top Organization Jobs Click HereDescription:Responsible for working with retail Clients on Microsoft Dynamics NAV engagements including new system implementations, upgrades, and/or extensions of existing applications. The ability to scope out work, manage/oversee other resources on Projects....

  • Visual Merchandiser Retail Ikea

    2 weeks ago

    Dubai, United Arab Emirates IKEA Full time

    **Company description** Job Requisition ID**:152198 Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and...

  • Maintenance Assistant Retail Ikea

    2 months ago

    Dubai, United Arab Emirates IKEA Full time

    **Company description** Job Requisition ID**:151849 Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and...

  • National graphic Designer Retail Ikea

    3 weeks ago

    Dubai, United Arab Emirates IKEA Full time

    **Company description** Job Requisition ID**:151892 Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and...

  • Maintenance Assistant Retail Ikea

    3 weeks ago

    Dubai, United Arab Emirates IKEA Full time

    **Company description** Job Requisition ID**:152099 Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and...

  • System Analyst Jobs in Dubai

    1 week ago

    Dubai, Dubai, United Arab Emirates IKEA Full time

    1- System AnalystJob: Full TimeLocation: Dubai, UAEDescription:You manage all existing and new business applications to support the IKEA business strategy across all territories that fall under the Al-Futtaim Group. You are responsible for working with the clients on Microsoft Dynamics NAV engagements including new system implementations, upgrades, and/or...

  • Maintenance Assistant Retail Ikea

    1 week ago

    Dubai, Dubai, United Arab Emirates IKEA Full time

    Company description Job Requisition ID**:152099Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare;...

  • Furniture Group Leader Retail Ikea

    4 weeks ago

    Dubai, United Arab Emirates IKEA Full time

    **Company description** Job Requisition ID**:152456 Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and...

  • Furniture Group Leader Retail Ikea

    3 weeks ago

    Dubai, United Arab Emirates IKEA Full time

    **Company description** Job Requisition ID**:152456 Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and...

  • Interior Designer Retail Ikea

    2 weeks ago

    Dubai, United Arab Emirates IKEA Full time

    **Company description** Job Requisition ID**:153187 Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and...

  • System Analyst

    1 week ago

    Dubai, Dubai, United Arab Emirates IKEA Full time

    Company description Job Requisition ID**:155748Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare;...

  • Logistics Manager Retail Ikea

    2 months ago

    Dubai, United Arab Emirates IKEA Full time

    **Company description** Job Requisition ID**:151907 Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and...

  • Sales Manager Retail Ikea Dubai

    3 days ago

    Dubai, United Arab Emirates IKEA Full time

    **Company description** Job Requisition ID**:156085 Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and...

  • Retail Sales

    1 month ago

    dubai, United Arab Emirates IKEA Full time

    Retail Sales & Customer Service Jobs in UAE | IKEA CareersFor More Top Organization Jobs Click HereDescription:Optimise the IKEA shopping experience in your shop to secure satisfied customers and increase sales.Maximise sales in your area of responsibility using knowledge of your particular product range, your topsellers,3 Aces and 1 King and the local...

  • Retail Sales

    3 weeks ago

    dubai, United Arab Emirates IKEA Full time

    Retail Sales & Customer Service Jobs in UAE | IKEA CareersFor More Top Organization Jobs Click HereDescription:Optimise the IKEA shopping experience in your shop to secure satisfied customers and increase sales.Maximise sales in your area of responsibility using knowledge of your particular product range, your topsellers,3 Aces and 1 King and the local...