Retail Sales Associate

15 hours ago

Sharjah, United Arab Emirates The Laundry Hub LLC Full time

**Designation: Retail Sales Associate (Fashion/ Laundry)**
**Company Name: The Laundry Hub**
**Location: Sharjah**

**Benefits: Salary + Comission - Visa and Medical Insurance**

**Job Overview**:
The Laundry Hub is a reputable and customer-focused laundry service provider in Dubai, dedicated to delivering high-quality laundry care with a commitment to customer satisfaction. We are looking for a motivated and friendly Retail Counter Staff member to join our team, helping to create a welcoming environment and ensuring a seamless experience for our customers.

**Key Responsibilities**:
**1. Customer Service**
- Greet customers warmly and assist them with the drop-off and pick-up of laundry items.
- Address customer inquiries, assess their needs, and provide solutions to meet their requirements.
- Promote our services to customers, encouraging upsells and additional services where appropriate.
- Strive to increase 5-star Google reviews and overall customer satisfaction.

**2. Operations and Sales**
- Receive and process payments accurately for laundry services.
- Sort and inspect incoming laundry items to ensure quality standards are met.
- Increase overall shop sales by providing personalized service and upselling relevant products and services.
- Gather customer feedback for improvement and communicate it with the operations team.

**3. Shop Maintenance**
- Maintain a clean, organized, and well-presented workspace to enhance the customer experience.
- Handle minor repairs and take necessary actions to prevent damage to items.
- Report any potential security issues or store-related concerns to management promptly.

**4. Store Procedures**
- Assist with opening and closing procedures, ensuring the store is prepared for daily operations.
- Take responsibility for problem-solving and resolving any issues that arise at the counter.

**Requirements**:

- Proven experience in retail or customer service, preferably in the fashion or laundry sector.
- Excellent communication and interpersonal skills.
- A proactive approach to meeting customer needs and providing quality service.
- Ability to handle multiple tasks efficiently in a fast-paced environment.
- Basic knowledge of payment processing and cash handling.

**Job Types**: Full-time, Permanent

Pay: From AED2,200.00 per month

Application Question(s):

- How many years of experience do you have as a Sales Associate
- Salary starts with AED 2200+ Commission per Month. Do you agree to join?
- Are you working currently?
- What is your Visa Status ?

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