Call Center Executive

3 weeks ago


Dubai, United Arab Emirates Station Vending Machine LLC. Full time

Calling All Bilingual Arabic Speakers Station Vending Needs a Call Centre Superstar (Female Applicants Preferred) - Urgent Hiring

**About Station Vending**

Station Vending keeps your break rooms and offices fuelled with delicious options We specialize in renting, selling, and maintaining a variety of vending machines, including coffee, snacks, and even ingredient dispensers. We're passionate about providing excellent customer service and ensuring a smooth vending experience for all our clients. We operate in a collaborative environment with cross-functional teams in Sales, Service, and Customer Support.

**Join our growing team as a Call Centre Executive** (We are especially looking for talented female applicants to join our team)

**What You'll Do**:

- Be the friendly voice of Station Vending, handling inbound and outbound calls related to our vending machines.
- Assist customers with inquiries, complaints, and requests, always maintaining a professional and helpful demeanour.
- Proactively follow up on key accounts and ensure timely payments.
- Identify and reach out to potential new clients, expanding our reach.
- Work closely with the service team, coordinating solutions for on-site vending machine issues. This could involve collaborating with technicians and understanding service procedures.
- Collaborate with the sales team, potentially qualifying leads generated through your calls and providing initial product information.
- Maintain accurate records of customer interactions and call logs.
- Uphold company policies and procedures with a positive attitude.

**You're a Perfect Fit If You**:

- Have at least 2 years of experience in telesales or a similar customer service role.
- Excel at building rapport and effectively communicating with customers over the phone.
- Can solve problems and resolve conflicts with a smile.
- Are highly organized and can prioritize multiple tasks efficiently.
- Are fluent in written and spoken Arabic (a MUST). Bonus points for English fluency
- Have experience with CRM software (a plus).
- Enjoy working in a collaborative, team-oriented environment.

**What We Offer**:

- Competitive salary package of AED 4,000 + incentives based on performance.
- Opportunities for professional growth and development within a dynamic company.

Pay: AED4,000.00 per month

Ability to commute/relocate:

- Dubai: Reliably commute or planning to relocate before starting work (preferred)

Application Question(s):

- Do you have A Valid UAE Residence Visa for 3 months?
- Are you Available to join immediately?
- Are you A fluent Arabic Speaker?

**Experience**:

- Telesales: 2 years (preferred)

**Location**:

- Dubai (preferred)



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