Recreation Supervisor

2 days ago

Abu Dhabi, United Arab Emirates Hilton Full time

THE WB Abu Dhabi, Curio Collection by Hilton

The WB Abu Dhabi, Curio Collection by Hilton, is the world's first Warner Bros. branded hotel. Guests will be able to experience recognizable characters from across Warner Bros.' iconic collection of film, television and comics. This unique hotel is adjacent to the award-winning Warner Bros. World Abu Dhabi theme park. The hotel will feature 257 rooms over eight levels, with guests able to access a range of amenities, including signature WB restaurants, a premier spa and fitness club, kids club, family pool and an exclusive rooftop pool overlooking Yas Island's distinctive skyline.

DoubleTree by Hilton Abu Dhabi Yas Island Residences

DoubleTree by Hilton Abu Dhabi Yas Island Residences provides a variety of options that accommodate different needs, especially larger families looking for more space and in-room amenities. A total of 156 units offer guests a range of studio, one-, two
- and three-bedroom accommodation. Full amenities will include in-room kitchenettes, gym, pool and a variety of recreation facilities. The property is within walking distance from Warner Bros. World Abu Dhabi and Yas Waterworld and in close proximity to Yas Island's other attractions and experiences, including Ferrari World Abu Dhabi, CLYMB Abu Dhabi and numerous world-class F&B outlets on the Island.

A Recreation Supervisor is responsible for managing operations of the health club to deliver an excellent Guest and Team Member experience while achieving the club's annual budget and driving their team to meet and exceed revenue targets.

**What will I be doing?**

As a Recreation Supervisor, you are responsible for managing operations of the health club to deliver an excellent Guest and Team Member experience. A Recreation Supervisor will also be required to achieve the club's annual budget and drive the team to meet and exceed revenue targets. Specifically, you will be responsible for performing the following tasks to the highest standards:

- Supervise operations of the health club
- Supervise team members to ensure high motivation, provision of high quality service and ongoing development
- Drive the team to meet and exceed agreed revenue targets through a creative approach to delivering alternative programmes to core fitness-based schemes
- Manage customer feedback effectively to ensure continuous service and programme improvement
- Instill brand values and standards to maintain quality on a daily basis
- Liaise with other hotel departments
- Ensure customers and guests receive friendly and consistent personalised service from all team members
- Recruit, manage, train and develop the team
- Respond to audits to ensure continual improvement is achieved
- Maintain awareness of department security related to cash, stock and equipment and ensure all department procedures are followed

**What are we looking for?**

A Recreation Supervisor serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

- Supervisory experience within the leisure sector
- Ability to work under pressure
- Excellent grooming standards
- Excellent communication and interpersonal skills
- Willingness to develop team members and self
- Flexibility to respond to a range of different work situations
- Ability to work on your own or in teams
- Working knowledge, without assistance, of Microsoft Word, Outlook, and Excel computer programs
- Passion for customer service
- Relevant fitness and pool qualifications

**What will it be like to work for Hilton?**

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For over a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all

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