Service Advisor
7 months ago
To receive customer vehicles for service and repair jobs and raise repair orders in Workshop / Body Shop.
- Technically competent to understand the customer needs and requirements and accordingly raise Orders.
- To provide customer support via phone and face-to-face Take and relay messages.
- To provide the customer with a detailed explanation of jobs to be carried out on the vehicle.
- To provide a detailed explanation and technical justification for additional repairs with a cost estimate and obtain approval from customers.
- To maintain customer contact to ensure smooth delivery of the vehicle.
- To advise customers on the required vital jobs.
- To have flair for selling value-added services, service contracts, and accessories.
- To make every effort to resolve customer complaints and ensure the customer has a positive ownership experience.
- Regularly follow up with Workshop the controller and technicians on his vehicles and update Customers regularly on the job progress and ensure delivery of the vehicle at the promised time.
- To coordinate with the team and ensure the timely completion of the customer vehicles
- To raise warranty approvals
- To raise special orders for parts not available, follow up, and keep the customer informed.
- Follow up on payments of credit customers and ensure collection within the stipulated time.
- Regularly monitor orders raised by him and ensure timely billing.
- Conduct post-service follow-up to ensure customer satisfaction.
- Comply with safe work practices, intending to avoid injury to themselves.
- Take reasonable care of the health and safety of themselves and others.
- Comply with any direction given by management for health and safety.
- Not misuse or interfere with anything provided for health and safety.
- Report all accidents and incidents on the job immediately, no matter how trivial.
- Report all known or observed hazards to the Customer Relationship Manager
- Perform other related duties as requested or required by the line manager.
**Location**: Abu Dhabi and Dubai
**Salary**: 6,000/- to 9,000/- (upon experience)
**Experience**: 5 years of minimum experience of customer care & operations experience within automotive work shop environment.
**Nationality**: Any
**Qualification**: Diploma or equivalent in Mechanical / Automotive or related field
**Gender**: Any
**Language**: English
**Industry**: Automotive Industry
**Work Remotely**: No
Pay: AED6,000.00 - AED9,000.00 per month
-
Automotive Service Advisor
7 months ago
Abu Dhabi, United Arab Emirates European Auto Service Center Full timeUrgent Hiring! We are currently looking for a Service Advisor. - Applicant must have atleast 5 years experience with luxury car - Can join immediately Location : Musaffah, Abu Dhabi Pay: From AED5,000.00 per month
-
Automotive Service Advisor
7 months ago
Abu Dhabi, United Arab Emirates Drums Auto Service Center Full time**Service Advisor Responsibilities**: - Greeting customers and directing them to available mechanics. - Consulting with mechanics regarding necessary repairs and possible alternatives to expensive repairs. - Using your knowledge of our products and services to sell or provide in-depth information about available parts and service options to customers. -...
-
Automotive Service Advisor
7 months ago
Abu Dhabi, United Arab Emirates Drums Auto Service Center Full time**Service Advisor Responsibilities**: - Greeting customers and directing them to available mechanics. - Consulting with mechanics regarding necessary repairs and possible alternatives to expensive repairs. - Using your knowledge of our products and services to sell or provide in-depth information about available parts and service options to customers. -...
-
Automotive Service Advisor
7 months ago
Abu Dhabi, United Arab Emirates Drums Auto Service Center Full time**Service Advisor Responsibilities**: - Greeting customers and directing them to available mechanics. - Consulting with mechanics regarding necessary repairs and possible alternatives to expensive repairs. - Using your knowledge of our products and services to sell or provide in-depth information about available parts and service options to customers. -...
-
Automobile Service Advisor
4 days ago
Abu Dhabi, United Arab Emirates Drums Auto Service Center Full time**Service Advisor Responsibilities**: - Greeting customers and directing them to available mechanics. - Consulting with mechanics regarding necessary repairs and possible alternatives to expensive repairs. - Using your knowledge of our products and services to sell or provide in-depth information about available parts and service options to customers. -...
-
Automotive Service Advisor
3 months ago
Abu Dhabi, United Arab Emirates European Auto Service Center Full timeUrgent Hiring! We are currently looking for Automotive Service Advisor who can start immediately. - Applicant must have at least 3 years of experience in the same field preferably within GCC. - Strong knowledge of automotive repair and maintenance processes - Excellent customer service and communication skills - Salary to be discuss during the...
-
Automotive Service Advisor
4 months ago
Abu Dhabi, United Arab Emirates European Auto Service Center Full timeUrgent Hiring! We are urgently looking for an Automotive Service Advisor who are able to start immediately. - Minimum of 3 years experience with the same field. - Strong knowledge in automotive technology and the automotive industry. - Strong organizational, decision-making and problem-solving skills - Salary to be discuss during the interview. Location :...
-
Automobile Service Advisor
1 week ago
Abu Dhabi, United Arab Emirates Drums Auto Service Center Full time**Service Advisor Responsibilities**: - Greeting customers and directing them to available mechanics. - Consulting with mechanics regarding necessary repairs and possible alternatives to expensive repairs. - Using your knowledge of our products and services to sell or provide in-depth information about available parts and service options to customers. -...
-
Automobile Service Advisor
2 months ago
Abu Dhabi, United Arab Emirates Drums Auto Service Center Full time**Service Advisor Responsibilities**: - Greeting customers and directing them to available mechanics. - Consulting with mechanics regarding necessary repairs and possible alternatives to expensive repairs. - Using your knowledge of our products and services to sell or provide in-depth information about available parts and service options to customers. -...
-
Automobile Service Advisor
11 hours ago
Abu Dhabi, United Arab Emirates Drums Auto Service Center Full time**Service Advisor Responsibilities**: - Greeting customers and directing them to available mechanics. - Consulting with mechanics regarding necessary repairs and possible alternatives to expensive repairs. - Using your knowledge of our products and services to sell or provide in-depth information about available parts and service options to customers. -...
-
Automotive Service Advisor
2 months ago
Abu Dhabi, United Arab Emirates Crypto Auto Service Center Full timeAutomotive Service Advisor - Essential Duties - Advises customers about necessary service for routine maintenance. - Helps identify a mechanical problem by questioning the customer or doing a visual inspection or road test. - Confers with customers about inspection results, recommend corrective procedures and prepare work order for needed repairs. - Prepares...
-
Customer Service Advisor
7 months ago
Abu Dhabi, United Arab Emirates Crypto Auto Service Center Full timeAutomotive Service Advisor - Essential Duties - Advises customers about necessary service for routine maintenance. - Helps identify a mechanical problem by questioning the customer or doing a visual inspection or road test. - Confers with customers about inspection results, recommend corrective procedures and prepare work order for needed repairs. - Prepares...
-
Automotive Service Advisor
7 months ago
Abu Dhabi, United Arab Emirates Crypto Auto Service Center Full timeAutomotive Service Advisor - Essential Duties - Advises customers about necessary service for routine maintenance. - Helps identify a mechanical problem by questioning the customer or doing a visual inspection or road test. - Confers with customers about inspection results, recommend corrective procedures and prepare work order for needed repairs. - Prepares...
-
Automotive Service Advisor
6 days ago
Abu Dhabi, United Arab Emirates Al Zaabi Autocare Full timeA service advisor in a workshop typically serves as the primary point of contact between customers and the workshop's technicians. Their responsibilities may include: 1. Greeting customers and assessing their needs: Service advisors typically meet with customers to discuss their vehicle's problems or maintenance needs. They must listen to the customer's...
-
Automotive Service Advisor
5 months ago
Abu Dhabi, United Arab Emirates Al Zaabi Autocare Full timeA service advisor in a workshop typically serves as the primary point of contact between customers and the workshop's technicians. Their responsibilities may include: 1. Greeting customers and assessing their needs: Service advisors typically meet with customers to discuss their vehicle's problems or maintenance needs. They must listen to the customer's...
-
Mclaren Service Advisor
2 weeks ago
Abu Dhabi, United Arab Emirates United Al Saqer Group Full time**We are looking for a personable service advisor to act as the liaison between our customers and service technicians. The service advisor's responsibilities include greeting customers, listening to requests, scheduling appointments, estimating costs, verifying insurance, conducting inspections, and test driving cars.** **Main objectives of the role** -...
-
Service Advisor
3 months ago
Abu Dhabi, United Arab Emirates Speedex Auto Workshop Full timeWe are Hiring a Service Advisor for our Auto Workshop in Mussaffah He should be experience in Vehicle Receiving, Estimation, Service Recommendations, LPO Follow up, Customer Service. Number of Openings :1 Years of Experience : Min 3 Years Please share your Resume to our WhatsApp number : 054 435 5376
-
Auto Service Advisor
1 week ago
Abu Dhabi, United Arab Emirates The Car Medics auto repair Centre Full timeWe are looking for a Service Advisor to join our team and act as a liaison between our customers and our Service Technicians. Service Advisor responsibilities include greeting customers, listening to their needs and scheduling appointments as needed. They may also include setting up loaner cars and verifying insurance before maintenance is...
-
Auto Service Advisor
3 months ago
Abu Dhabi, United Arab Emirates The Car Medics auto repair Centre Full timeWe are looking for a Service Advisor to join our team and act as a liaison between our customers and our Service Technicians. Service Advisor responsibilities include greeting customers, listening to their needs and scheduling appointments as needed. They may also include setting up loaner cars and verifying insurance before maintenance is...
-
Service Advisor
7 months ago
Abu Dhabi, United Arab Emirates Smart motor auto repair Full timeService Advisor Responsibilities: Greeting customers and directing them to available mechanics. Consulting with mechanics regarding necessary repairs and possible alternatives to expensive repairs. Using your knowledge of our products and services to sell or provide in-depth information about available parts and service options to customers. Answering...