Front Desk Receptionist
1 day ago
Responsibilities:
**Greeting and Welcoming**: Warmly welcome all visitors, clients, and employees as they arrive at the office or call in. Provide a professional and courteous first impression.
**Answering Calls**: Manage a multi-line phone system, answer incoming calls promptly, and direct them to the appropriate person or department. Handle general inquiries and provide accurate information.
**Appointment Scheduling**: Coordinate and manage appointments and meetings, ensuring the schedule is organized and updated regularly. Notify staff of any changes to their schedules promptly.
**Check-in and Check-out Procedures**: Register guests and visitors, issue visitor badges, and ensure all necessary sign-in procedures are followed. Maintain a log of visitors and inform employees of their arrival.
**Maintain Reception Area**: Keep the reception area tidy and presentable at all times. Ensure reading materials and brochures are available for visitors.
**Security and Access Control**: Monitor access to the building, control entry through a security system, and ensure that visitors adhere to the company's security policies.
**Support Administrative Tasks**: Assist with various administrative tasks, including data entry, filing, and maintaining office supplies.
**Customer Service**: Provide exceptional customer service to all individuals visiting or contacting the company. Address inquiries professionally and efficiently.
**Handle Emergencies**: Remain calm and composed in emergency situations. Follow established protocols and inform the appropriate personnel as needed.
**Assist Other Departments**: Collaborate with other departments to provide support as required, such as coordinating meetings or events.
**Requirements**:
- High school diploma or equivalent.
- Proven experience as a receptionist or in a customer-facing role is a plus.
- Excellent communication and interpersonal skills.
- Strong organizational abilities and attention to detail.
- Proficient in using office equipment, such as a multi-line phone system and basic computer skills.
- Ability to multitask and work efficiently in a fast-paced environment.
- Polite, friendly, and professional demeanor.
- Punctual and reliable with a strong work ethic.
Join our dynamic team and be the face of our organization. If you are a highly motivated individual with excellent communication skills and a passion for delivering exceptional customer service, we would love to hear from you
**Job Type**: Temporary
Contract length: 3 months
**Salary**: Up to AED1,500.00 per month
Ability to commute/relocate:
- Ajman: Reliably commute or planning to relocate before starting work (required)
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