Spare Parts In-charge
3 days ago
SilberArrows is seeking a hands-on Spare Parts In-Charge for its Mercedes-Benz operation in Dubai. This position will oversee the Spare Parts Parts Department and ensure smooth operations. The Spare Parts In-Charge will handle parts quotations, collaborate with suppliers to procure the correct parts, and assist customers in finding necessary materials.
As Spare Parts In-Charge, you shall maintain a working knowledge of parts by staying up-to-date with the latest trends and market information using current knowledge of products, parts, and designs required or available for purchase. Additionally, you will be responsible for maintaining records of parts returned under warranty, ensuring that computer systems are up-to-date, and tracking any special orders.
**Responsibilities**:
- Coordinate with suppliers regarding parts availability, pricing, and order status.
- Collaborate with the technical team on the parts needed for vehicle repair.
- Conduct inquiries with suppliers about the price and availability of parts.
- Coordinate with the Procurement Officer regarding approved parts quotations and procurement.
- Locate and pull parts for customer orders, ensuring accuracy and timeliness of fulfillment.
- Maintain up-to-date knowledge of the organization’s product line and inventory to provide accurate information to customers.
- Proactively contact suppliers to follow up on outstanding orders.
- Perform regular maintenance and upkeep of the parts department.
- Adhere to all safety policies and procedures when handling parts and equipment.
- Provide price quotes and other information for spare parts.
- Serve as a reference point and mentor to the team in all aspects of stockroom operations that are applicable to their respective job classifications.
- Log processed work into computer program or tracking system as required.
**Qualifications**:
- Associate’s degree or higher in business, automotive technology, or a related field.
- 4+ years of experience in Mercedes Benz parts sales.
- Working knowledge of automotive systems and terminology.
- Excellent communication, interpersonal, and customer service skills.
**Salary**: From AED1.00 per month
**Experience**:
- Spare Parts In-Charge: 1 year (required)
Application Deadline: 09/04/2024
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