Clinic Supervisor

2 months ago


AlAyn, United Arab Emirates Mediclinic Middle East Full time

This job is opened for the position of Clinic Admin Supervisor:
The Job Responsibilities include:
Native Arabic Speaker required for the position

2. To receive Patient Satisfaction survey and complains raised and properly escalate the issue to the Clinic Manager/owner.

3. Provide expertise in marketing and research and improve the patient volume with fixed targets

4. To monitor the reception activities in terms of registration, eligibility and approvals for procedures wherever required and give an account of daily cash collection to RCM Office

5. To coordinate with the Clinic Manager/owner to prepare the weekly schedule for Doctors, nurses and CMAs and forward the same to the scheduling team in the hospital. The same to be coordinated with the Patient Admin Coordinator to ensure that the patient queries about the Doctor's schedules are properly communicated

7. To Assist staff of the clinic with the implementation of changes, monitor and analyse the impact of change

8. To Monitor policies and procedures updates of the hospital and communicate appropriately that are relevant to the clinic operations

9. To Oversee the education/CMEs for medical staff and CEUs for non-medical staff and update the hospital HR/Nursing and Admin Team accordingly as mandated by the HR policy of the hospital

10. To Recommend and implement guidelines and workflows for the Clinic, focusing on continuous process improvement and waste of resources elimination.

11. To Oversee the new employee orientation as mandated by the hospital HR policies

12. To provide total care and supervision for all staff of the clinic and coordination as mandated by the clinic policy.

13. To improve the marketing strategies, vendor management and procurement of materials both medical and non-medical and advise on elimination of waste

14. To provide proper management of admissions in terms of the availability of rooms for daily admissions and reduce the waiting time in coordination with the inpatient floor manager of the hospital, Doctors, CMA Supervisor and Nursing staff of our clinic.

15. To represent the Clinic Manager for Management meetings on issues relevant to the clinic and to prepare the strategies and plan to resolve the same

16. To perform other duties as mandated by the Clinic Owner

**Job Types**: Full-time, Contract
Contract length: 24 months

**Salary**: AED8,000.00 - AED10,000.00 per month

Ability to commute/relocate:

- Al-Ayn: Reliably commute or willing to relocate with an employer-provided relocation package (required)

**Experience**:

- Hospital/Clinic Administration: 5 years (preferred)
- Patient Communication: 5 years (preferred)

**Language**:

- Arabic and English (preferred)

Application Deadline: 25/03/2023


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